Luxury Skincare Concierge & Brand Advocate

Space NK; Greater London; On-site; GBP 21,000 - 28,000; Full time

Job summary

Space NK in London is seeking a Luxury Skincare Advisor to drive sales through expert product knowledge and a customer-first approach. You will help guests explore, experiment and enjoy our luxury skincare brands, delivering tailored advice and creating an inviting store environment.

As part of a close team, you will train others, share insights on skincare trends and ensure targets are met while upholding store standards and loss-prevention practices.

Qualifications

• The Luxury Skincare Advisor will aim to achieve sales and KPI targets through a customer-first approach.
• Ambassador for the brand with passion for luxury skincare and skincare education.
• Active in building product knowledge and delivering expert advice to customers.

Responsibilities

• Delivers a customer-first experience exceeding expectations.
• Provides unbiased advice with in-depth product knowledge.
• Works as one team to ensure a consistently high standard of service.
• Offers expert advice with focus on luxury skincare brands.
• Goes above and beyond in delivering exceptional service to luxury skincare shoppers.
• Builds and connects with a loyal customer base for our luxury skincare brands.

Skills

Customer first

Product knowledge

Luxury skincare

Sales targets

Job description

Space NK in London is seeking a Luxury Skincare Advisor to drive sales through expert product knowledge and a customer-first approach. You will help guests explore, experiment and enjoy our luxury skincare brands, delivering tailored advice and creating an inviting store environment.

As part of a close team, you will train others, share insights on skincare trends and ensure targets are met while upholding store standards and loss-prevention practices.