Luxury Sales Professional

Chisholm Hunter; City of Edinburgh; On-site; Full time

Job summary

Chisholm Hunter, a family-run luxury jeweller, is seeking a Retail Sales Professional to deliver exceptional customer experiences. Passionate individuals will thrive in this dynamic role where they can advance their career while enjoying a competitive salary and generous employee benefits.

Benefits

Employee discounts on jewellery

Support for JET qualification

Career progression opportunities

Qualifications

• Previous retail sales experience, preferably in luxury goods or jewellery.
• Passion for and knowledge of jewellery, gemstones, and precious metals.
• Excellent interpersonal skills with the ability to engage and connect with clients.

Responsibilities

• Welcome clients warmly and create a luxurious atmosphere.
• Develop in-depth product knowledge and educate clients.
• Build strong client relationships and assist in selections.

Skills

Sales Acumen

Interpersonal Skills

Knowledge of Jewellery

Education

JET qualification

Job description

Salary: £12.21 plus commission (flexible with industry experience)

Location: Edinburgh

We are multiple award-winning jewellers supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is ‘A Cut Above’.

We also have a career path which is ‘A Cut Above’ and based on merit & performance in role. Over 80% of our management colleagues have been promoted from within, joining our business in a more junior role and subsequently developing their skills and experience to match the level of their ambition and drive. With more ambitious developments on the horizon there are plenty of opportunities for equally ambitious people to develop excellent careers within Chisholm Hunter.

Position:

Join Our Dazzling Team! Retail Sales Professional – Jewellery- Chisholm Hunter

Are you passionate about exquisite craftsmanship and the timeless allure of jewellery? Do you thrive in a dynamic and client-centric environment? If so, we have an exciting opportunity for you to shine as a Sales Professional in our prestigious boutique.

At Chisholm Hunter, we celebrate the artistry and beauty of fine jewellery, offering our clients an unparalleled shopping experience. As a Sales Professional, you will play a crucial role in creating unforgettable moments for our clients, guiding them through their jewellery journey with your expertise and exceptional client service.

What’s in it for you?

We offer the opportunity to:

• Be part of a renowned, family owned jewellery brand with a rich heritage and a commitment to further growth where feedback of ideas is embraced
• Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we fully sponsor colleagues to complete their JET qualification – and reward them when they pass!
• Advance your career within our expanding company where over 80% of our current managers were promoted from within and started their career in non managerial roles.
• Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
• Enjoy a competitive salary and attractive benefits package, where over half of our sales professionals earn in excess of £30,000 each year (basic salary and bonus). To achieve this salary, you will excel in the below key areas of the role…
  
  

Creating Lasting Impressions: Welcome clients with warmth, professionalism, and a genuine passion for jewellery. Create a welcoming and luxurious atmosphere that reflects the essence of our brand.

Product Expertise: Develop an in-depth knowledge of our jewellery collections, including gemstones, metals, and craftsmanship techniques. Educate clients on the unique characteristics of each piece, helping them make informed purchase decisions.

Personalised Service: Build strong relationships with clients, understanding their preferences, and providing personalised recommendations. Assist in selecting the perfect piece for special occasions, ensuring a memorable experience for every client.

Sales Excellence: Meet and exceed sales targets while maintaining a consultative selling approach. Utilise your expertise to upsell and cross-sell complementary products, enhancing the overall shopping experience.

Visual Merchandising: Collaborate with the team to create stunning displays that captivate clients and highlight our jewellery collections. Ensure the store is consistently immaculate and visually appealing.

Requirements:

Qualifications & Experience:

• Previous retail sales experience, preferably in luxury goods or jewellery.
• Passion for and knowledge of jewellery, gemstones, and precious metals (JET qualification would be advantageous)
• Excellent interpersonal skills with the ability to engage and connect with clients.
• Strong sales acumen and a track record of meeting or exceeding targets.
• Flexibility with regards to working hours