Luxury Retail Store Manager — Lead & Elevate Sales

Chisholm Hunter

Greater London

Sur place

GBP 40 000 - 70 000

Plein temps

14 jours+

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Avantages offerts par ce poste

29 days annual leave
Private Healthcare for Managers
Employee discounts on watches and jewl
Career development sponsorship and Jet

Résumé du poste

Chisholm Hunter, a renowned family-owned jeweller, is seeking an experienced Store Manager to lead our flagship London team. You will coach colleagues, drive sales excellence, and ensure every client receives a superior luxury service that reflects our heritage.

You will develop people, build lasting client relationships, and model our HEART values in daily operations. We offer a competitive salary, industry-leading bonus package, generous employee discounts, and clear progression opportunities

Qualifications

  • Previous retail sales/management experience, preferably in luxury goods or jewellery.
  • Passion for and knowledge of jewellery, gemstones, and precious metals (JET qualification would be advantageous)
  • Excellent interpersonal skills with the ability to engage and connect with clients.
  • Strong sales acumen and a track record of meeting or exceeding targets.
  • Flexibility with regards to working hours.

Responsabilités

  • People Management - holding regular 121s, coaching and developing and creating a winning environment and celebrating success
  • Sales Floor Management - ensuring all of our processes are followed and the client needs are being exceeded
  • Sales Excellence - support your team to meet and exceed sales targets while role modelling strong personal sales, through a consultative selling approach. Coaching your team and utilising your expertise to support the upsell and cross-sell of relevant complementary products, enhancing the overall shopping experience for our clients.
  • Building Long Lasting Client Relationships - taking client care to the next level, going the extra mile

Connaissances

People Management
Sales Leadership
Coaching
Luxury Retail

Description du poste

Chisholm Hunter, a renowned family-owned jeweller, is seeking an experienced Store Manager to lead our flagship London team. You will coach colleagues, drive sales excellence, and ensure every client receives a superior luxury service that reflects our heritage.

You will develop people, build lasting client relationships, and model our HEART values in daily operations. We offer a competitive salary, industry-leading bonus package, generous employee discounts, and clear progression opportunities

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