Luxury Retail Sales Consultant — Bonus & Growth

Swarovski; Gateshead; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Monthly bonus scheme

Staff discount – 60% off the RRP

Annual volunteering day

Season Ticket Loan

In-store refreshments

Job summary

Swarovski in the United Kingdom is seeking a Sales Consultant to deliver outstanding service, create memorable brand experiences, and drive sales. You’ll engage customers with storytelling, build relationships, and promote loyalty programs while contributing to a vibrant team in a welcoming store environment.

Ideal candidates are passionate about fashion and luxury brands, digitally savvy, and ready to stay updated on Swarovski products.

Qualifications

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.
• Collaborate with your team to create a welcoming, organized store environment.
• Achieve individual and team sales goals, taking accountability for results.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Skills

Customer service

Storytelling

Sales

Team collaboration

Brand knowledge

Job description

Swarovski in the United Kingdom is seeking a Sales Consultant to deliver outstanding service, create memorable brand experiences, and drive sales. You’ll engage customers with storytelling, build relationships, and promote loyalty programs while contributing to a vibrant team in a welcoming store environment.

Ideal candidates are passionate about fashion and luxury brands, digitally savvy, and ready to stay updated on Swarovski products.