Luxury Retail Sales Associate — Brand Ambassador

Calvin Klein; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Calvin Klein in London seeks a dedicated Sales Associate to deliver exceptional service and embody our brand on the shop floor. You will welcome customers, understand their needs, and contribute to a lively, high-energy store environment.

You will be the first point of contact for discounts and queries, couple fashion expertise with a warm, authentic approach, and build lasting relationships. Drive store KPIs through accurate product recommendations and polished presentation, ensuring an

Qualifications

• Previous track record within hospitality or retail.
• Effective communicator with the ability to build relationships.
• Team player who recognises and celebrates others.
• Adaptable and able to work with pace in a changing environment.
• Energetic and authentic presence on the shop floor.
• Proactive and solution-oriented approach in-store.

Responsibilities

• Ensuring high levels of customer satisfaction through excellent service.
• First point of contact for authorising discounts and resolving customer queries.
• Being a brand ambassador, demonstrating in-depth product knowledge.
• Building and maintaining professional relationships with our customers.
• Outfit building for customers and making further product recommendations.
• Assessing customers needs and providing assistance and information on product features.
• Driving store KPIs and suggesting ways to improve.
• Ensuring shop and stock room maintenance, presentation and organisation issues are addressed in an appropriate manner.

Skills

Customer service

Hospitality experience

Strong communication

Team player

Job description

Calvin Klein in London seeks a dedicated Sales Associate to deliver exceptional service and embody our brand on the shop floor. You will welcome customers, understand their needs, and contribute to a lively, high-energy store environment.

You will be the first point of contact for discounts and queries, couple fashion expertise with a warm, authentic approach, and build lasting relationships. Drive store KPIs through accurate product recommendations and polished presentation, ensuring an