Luxury Residential Concierge

JR United Kingdom; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is looking for a Luxury Residential Concierge to provide exceptional service in a prestigious residential environment. This role demands a proactive individual who can manage various resident requests, coordinate services, and maintain a welcoming atmosphere. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a keen eye for detail. If you thrive in a dynamic environment and enjoy making a difference in residents' lives, this opportunity offers a fulfilling career path in luxury hospitality.

Qualifications

• Experience in luxury hospitality or concierge role is essential.
• Strong communication and interpersonal skills are required.

Responsibilities

• Greet residents and guests warmly, assisting with various requests.
• Manage the reception area and ensure cleanliness and security.

Skills

Communication Skills

Organisational Skills

Multitasking Abilities

Attention to Detail

Calm Under Pressure

Job description

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Centre Point Recruitment are seeking a highly professional and experienced Luxury Residential Concierge to join our client, a specialist residential managing agents on a permanent basis. The ideal candidate will provide exceptional service to residents, ensuring their needs are met with the highest level of efficiency and discretion. This role requires a proactive individual with excellent communication skills and a keen eye for detail.

Key Responsibilities:

• Greet residents and guests with a warm and welcoming demeanor.
• Assist residents with various requests, including reservations, transportation, and personal errands.
• Coordinate with external service providers to arrange for maintenance, housekeeping, and other services.
• Manage and oversee the reception area, ensuring it is always clean and presentable.
• Handle incoming and outgoing mail and packages, ensuring timely delivery.
• Address and resolve any resident complaints or issues promptly and professionally.
• Maintain accurate records of resident interactions and requests.
• Ensure the security and privacy of residents by monitoring access to the building and reporting any suspicious activity.

Qualifications:

• Previous experience in a luxury hospitality or concierge role
• Excellent communication and interpersonal skills.
• Strong organisational and multitasking abilities.
• Ability to remain calm and composed under pressure.
• A professional appearance and demeanor.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

Hours: 12hr shift - Pittman rota (Day and Night available)