Luxury Product Executive – £20k – £25k

Recruitment Avenue; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established luxury travel company is seeking a dynamic Luxury Product Executive to join their team. This role involves supporting the sales team with administrative tasks, managing contracts, and liaising with hoteliers. The ideal candidate will have a keen eye for detail and a passion for delivering excellent customer service. You'll be part of a forward-thinking team that values fresh ideas and energy. This is a fantastic opportunity to grow within a reputable company known for its commitment to excellence in the travel sector. If you're ready to make a difference and contribute to a successful team, we want to hear from you!

Qualifications

• 1+ years of experience in the travel sector preferred.
• Strong customer service and communication skills are essential.

Responsibilities

• Produce statistics detailing company sales performance.
• Assist with contract and booking queries in Reservations.

Skills

Professionalism

Attention to Detail

Autonomy

Contract or Purchasing Experience

Customer Service Skills

Communication Skills

Job description

Job Title – Luxury Product Executive

Job Location – London

Salary – £20k – £25k

My client is recruiting a Product Executive that has one year or more experience in the travel sector.

My client is a luxury travel company that has established a reputation for delivering absolute excellence in everything they do.

Ideally experience of the Indian Ocean, Arabia or the Caribbean would be an advantage, but not essential.

My client is looking for fresh ideas and some one that is energetic and confident to work on all systems.

You must be confident enough to deal with hoteliers and willing to go the extra mile for the team.

In the role you will be doing administration tasks, dealing with contracts, dealing with suppliers and helping the sales team.

Responsibilities:

• To produce regular statistics detailing company sales performance
• To assist the Reservations department with day to day contract & booking queries
• Assist the Product Manager and Head of Commercial
• Sending out hotel and Ground agent contracts for signature, and chasing of signed contracts.
• Assist in all brochure production tasks
• Assist in the Product training for reservations team as required
• Analyze market and competitor activity including regular price and rate comparisons with our competitors and between hotels.
• Maintain up to date Product files on hotels and resorts
• Assist the Product Manager in contracting duties, both main annual contracting and proactive sourcing of tactical offers.
• Produce regular Quotes and Special offers updates to Reservations
• Assist Head of Operations & Customer Services in the handling of customer complaints.
• Liaising with hoteliers and airlines where necessary

Skills required:

• Professional, reliable and flexible
• Keen attention to detail
• Ability to work autonomously
• Previous contract or purchasing experience
• Strong customer service and communication skills