Luxury Living Group Sales & Design Consultant - London

TN United Kingdom; London; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a Sales Assistant for their prestigious showroom in London. This role involves providing exceptional customer service and supporting the sales team in delivering a luxurious experience to clients. You will engage with customers, maintain store conditions, and assist in organizing promotional events. If you have a passion for luxury goods and a knack for sales, this position offers an exciting opportunity to thrive in a dynamic environment. Join a team that values excellence and customer satisfaction, and take your career to new heights in the luxury sector.

Qualifications

• 2-3 years of experience in high-end furniture or luxury goods.
• Excellent computer skills and customer-oriented attitude.

Responsibilities

• Support the Sales Team in providing outstanding customer service.
• Maintain strong relationships with existing customers and prospect for new ones.

Skills

Customer Service

Sales Skills

Communication Skills

Problem Solving

Interpersonal Skills

Education

High School Diploma

Experience in Luxury Goods

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

CRM Software

Job description

Social network you want to login/join with:

Luxury Living Group Sales & Design Consultant - London, London

Client:

Location:

London, United Kingdom

Job Category:

-

EU work permit required:

Yes

Job Reference:

74b53ddb83b7

Job Views:

1

Posted:

07.05.2025

Expiry Date:

21.06.2025

Job Description:

Responsibilities: The Sales Assistant will support the Showroom Sales Team by providing customers with information and advice concerning acquisitions, ensuring an outstanding sales experience. The Sales Assistant reports directly to the Showroom Manager.

Main Activities:

1. Support the Sales Team in:
2. Meet and greet customers, providing excellent hospitality.
3. Ensure high customer satisfaction through excellent service.
4. Engage customers actively, matching their needs with appropriate selling skills.
5. Maintain strong relationships with existing customers and prospect for new ones.
6. Maintain store condition and visual merchandising standards.
7. Provide product information and technical support to customers.
8. Maintain accurate inventory and check products for damage.
9. Use company reporting tools (quote/project registration, traffic registration, CRM).
10. Expand the company database through client data registration and profiling.
11. Support organizing events and promotional activities.
12. Prepare sales and customer relations reports.
13. Investigate customer complaints and suggestions.
14. Support the Showroom Manager in implementing programs and organizational objectives.

Experience and Education: 2-3 years of experience in high-end furniture or luxury goods industry preferred.

Technical and Soft Skills:

• Excellent computer skills (Outlook, Word, Excel).
• Excellent communication and interpersonal skills.
• Problem-solving attitude and ability to handle stress.
• Polite, customer-oriented, team player.
• Positive, enthusiastic attitude.
• Proactive approach to achieving goals.

Work Location: Harrods - London

Working Hours: Monday to Sunday, rotating shifts from 10 AM to 6 PM or 12:30 PM to 9 PM.