Luxury Floor Manager

Elite Associates

Wirral

On-site

GBP 32,000 - 42,000

Full time

14 days+

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Benefits offered by this job

Competitive salary plus performance-related bonus
Generous employee discounts
Access to exclusive sales events
Wellbeing and health benefits package

Job summary

A premier luxury retail brand is seeking a Floor Manager for their new store at Cheshire Oaks Designer Outlet. The role requires leading the sales team, delivering exceptional customer experiences, and overseeing store operations. Candidates should have experience in luxury fashion and strong leadership skills. This position offers competitive salary, performance bonuses, and employee discounts.

Qualifications

  • Experience in luxury or premium fashion retail leadership.
  • Ability to engage and connect with clients on the shop floor.
  • Proven success in leading and motivating teams.
  • Organised and adaptable to high-energy environments.

Responsibilities

  • Lead day-to-day operations on the sales floor.
  • Deliver exceptional client experiences.
  • Oversee stock control and store upkeep.
  • Maintain impeccable visual standards in line with brand guidelines.
  • Oversee stock control, replenishment, and store upkeep.
  • Act as a role model for service, product knowledge, and selling techniques.

Skills

Retail leadership experience in luxury fashion
Strong clienteling skills
Team motivation
Organizational skills
Passion for customer experience

Job description

2 days ago Be among the first 25 applicants

This range is provided by Elite Associates. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Elite Associates

Floor Manager – Luxury Fashion & Lifestyle

Join the launch of an exciting new store at Cheshire Oaks Designer Outlet — bringing one of the world’s most coveted fashion and lifestyle names to one of the UK’s premier shopping destinations.

As Floor Manager, you’ll be the driving force on the shop floor — leading by example, inspiring your team, and ensuring every customer leaves with a memorable experience. You’ll combine hands-on leadership with sharp commercial thinking, helping to create a store culture that delivers results.

What You’ll Be Doing:

  • Lead the sales floor day-to-day, motivating and guiding the team to achieve and exceed targets.
  • Deliver an exceptional client experience, creating personal connections with customers.
  • Support clienteling initiatives and help turn new visitors into loyal returning clients.
  • Maintain impeccable visual standards in line with brand guidelines.
  • Oversee key operational tasks such as stock control, replenishment, and store upkeep.
  • Act as a role model for service, product knowledge, and selling techniques.

What We’re Looking For:

  • Retail leadership experience in luxury or premium fashion, lifestyle, or accessories.
  • A confident and engaging presence on the shop floor, with strong clienteling skills.
  • Proven ability to lead and motivate a team to deliver results.
  • Organised, adaptable, and able to thrive in a high-energy environment.
  • Passion for product and delivering a memorable customer experience.

What’s in It for You:

  • Competitive salary plus performance-related bonus
  • Generous product discount across the collection
  • Access to exclusive sample sales and team events
  • Wellbeing and health benefits package

This is an incredible opportunity to help launch a new store at Cheshire Oaks — and to be part of a brand that blends heritage, style, and forward-thinking fashion.

Seniority level
  • Seniority level
    Not Applicable
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Customer Service, Sales, and Management
  • Industries
    Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry

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