Luxury Fashion Sales Associate – Premium Service

Reiss; Kilmarnock; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Seasonal business wear allowance

Generous employee discount up to 75%

Rewarding commission structure

Workplace pension contributions

Health & wellbeing services

Medicash health support plan

Fitness discounts & cycle to work

Enhanced parental pay & familyfriendly

23 days annual leave, increasing to 25

Employee referral scheme

Career development opportunities

Job summary

Reiss in Tunbridge Wells is seeking a Sales Associate for a permanent part-time role at our Fenwicks concession. You will deliver a premium, tailored customer service experience and support the management team to achieve sales and operational goals.

You'll bring a passion for premium or luxury products, proven customer-facing experience, outstanding communication skills and adaptability. As a Reiss Brand Ambassador, you'll help maintain visual standards and deliver exceptional service daily.

Qualifications

• A passion for premium or luxury product
• Previous experience in a customer-facing environment
• Be able to see things through the customer's eyes
• Excellent customer service skills
• Flexibility and ability to adapt to changing priorities
• Ability to work in a fast-paced retail environment
• Have excellent communication and interpersonal skills
• Have excellent organisational and decision-making skills
• Be a team player
• Good written and verbal communication skills

Responsibilities

• Delivering a premium and tailored customer service experience
• Providing in depth knowledge of the brand and our products
• Communicating appropriately and effectively with customers, team members and management
• Maintaining visual standards
• Acting as a Reiss Brand Ambassador

Skills

Premium / luxury product knowledge

Customer-facing experience

Excellent communication skills

Team player

Adaptability / flexibility

Strong organisational skills

Decision making

Written and verbal communication

Customer empathy

Job description

Reiss in Tunbridge Wells is seeking a Sales Associate for a permanent part-time role at our Fenwicks concession. You will deliver a premium, tailored customer service experience and support the management team to achieve sales and operational goals.

You'll bring a passion for premium or luxury products, proven customer-facing experience, outstanding communication skills and adaptability. As a Reiss Brand Ambassador, you'll help maintain visual standards and deliver exceptional service daily.