Luxury Digital Optimisation Manager — CRO & Experiments

Sphere Digital Recruitment Group; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading recruitment firm in London is looking for a Digital Optimisation Manager to enhance the performance of digital channels. The role involves analyzing customer behavior and managing experiments to improve customer journeys. Ideal candidates should have proven experience in digital optimisation and strong analytical skills. This position is full-time and offers opportunities to collaborate with various teams within the organization.

Qualifications

• Proven experience in a digital optimisation, CRO, or analytics role.
• Strong analytical skills with experience using web analytics and experimentation tools.
• Ability to interpret data and translate insights into practical actions.
• Strong communication skills, able to present findings clearly to non-technical stakeholders.
• Collaborative team player with the ability to manage multiple projects at once.

Responsibilities

• Lead the work to determine and action category-agnostic site optimisation improvements.
• Work with category managers to collate experiment ideas into a single prioritised backlog.
• Manage the experiments through their lifecycle ensuring they are setup correctly.
• Use data and analytics to understand site performance and the customer’s behaviour.
• Provide insights to support the Product/UX teams when investigating new experiences.

Skills

Digital optimisation

CRO

Analytical skills

Web analytics

Communication skills

Tools

Experimentation tools

Web analytics tools

Job description

A leading recruitment firm in London is looking for a Digital Optimisation Manager to enhance the performance of digital channels. The role involves analyzing customer behavior and managing experiments to improve customer journeys. Ideal candidates should have proven experience in digital optimisation and strong analytical skills. This position is full-time and offers opportunities to collaborate with various teams within the organization.