Luxury Brand Ambassador - Part Time 4 Days a Week Frasers Glasgow Fixed Term Contract

HOUSE OF CREED; Glasgow; On-site; GBP 25,000 - 35,000; Part time

Job summary

A luxury perfume house in Glasgow is seeking a part-time Luxury Brand Ambassador to uphold brand prestige and deliver exceptional customer experiences. The ideal candidate has experience in luxury retail, strong communication skills, and a passion for fine fragrances. This role is 30 hours a week until October 2025 and offers opportunities for professional growth.

Benefits

Opportunities for professional growth

Dynamic team environment

Qualifications

• Experience in a customer-facing luxury retail role.
• Track record of meeting and exceeding sales targets.
• Passion for fragrance or beauty products is a plus.

Responsibilities

• Develop a deep understanding of fragrances to engage customers.
• Meet and exceed sales targets through proactive engagement.
• Deliver outstanding customer service to foster brand loyalty.
• Ensure impeccable visual merchandising standards.

Skills

Exceptional communication and interpersonal skills

Proven experience in luxury retail

Passion for luxury brands

Goal-oriented

Ability to work effectively in a fast-paced environment

Flexibility to work weekends and holidays

Job description

About the House of Creed

The House of Creed is an authentic, luxury perfume house dedicated to creating highly original artisan fragrances made from the finest perfume ingredients the world has to offer.

About the role

We are seeking a Luxury Brand Ambassador for our Creed counter in Frasers Glasgow, with a passion for luxury, the drive to make a difference, and the desire to shape the future of our business. This is a part-time role, 4 days a week, 30 hours per week, on a fixed-term contract until the end of October 2025.

Purpose of the role

As a Luxury Brand Ambassador, you will uphold the brand's prestige and deliver an exceptional customer experience. Your main goal is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.

Key responsibilities

1. Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
2. Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
3. Customer Service: Deliver outstanding customer service to create memorable experiences and foster brand loyalty.
4. Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.

Skills and experience desired

• Exceptional communication and interpersonal skills.
• Proven experience in luxury retail or a similar customer-facing role.
• Passion for luxury brands and a commitment to delivering excellent customer experiences.
• Goal-oriented with a track record of meeting and exceeding sales targets.
• Ability to work effectively in a fast-paced environment.
• Flexibility to work weekends and holidays as needed.
• Passion for fragrance or beauty products is a plus.

Why choose the House of Creed?

• Luxury Redefined: We offer an unparalleled luxury experience that goes beyond just selling fragrances.
• Innovation: Join a team that pushes boundaries and creates scents resonating with diverse audiences.
• Diversity and Inclusion: We celebrate differences, fostering creativity and innovation.
• Career Development: Opportunities for professional growth are available across retail and corporate roles.

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The House of Creed is an equal opportunity employer and encourages candidates from all backgrounds to apply. Due to high application volume, only shortlisted candidates will be contacted. Thank you for your understanding.