Luxury Brand Ambassador - Part Time 3 Days a Week - John Lewis Trafford Centre

HOUSE OF CREED; Manchester; On-site; GBP 20,000 - 25,000; Part time

Job summary

The House of Creed is seeking a Luxury Brand Ambassador to represent its brand at John Lewis Trafford Centre. This part-time role requires a passion for luxury and exceptional customer service skills to drive sales and uphold brand prestige.

Benefits

Career Development Opportunities

Diversity and Inclusion

Qualifications

• Proven experience in luxury retail or a similar customer-facing role.
• Goal-oriented with a track record of meeting and exceeding sales targets.

Responsibilities

• Develop a deep understanding of our brand to engage customers and drive sales.
• Meet and exceed sales targets through proactive customer engagement.
• Deliver exceptional customer service to create memorable experiences.

Skills

Communication

Interpersonal Skills

Sales

Customer Service

Job description

About the House of Creed

The House of Creed is an authentic, luxury perfume house dedicated to creating highly original artisan fragrances made from the finest perfume ingredients the world has to offer.

About the role

We are seeking a Luxury Brand Ambassador for our Creed counter at John Lewis Trafford Centre. The ideal candidate will have a passion for luxury, a drive to make a difference, and a desire to shape the future of our business. This is a part-time role, working 3 days per week, totaling 22.5 hours.

Purpose of the role

As a Luxury Brand Ambassador for the House of Creed, you will uphold the brand's prestige and deliver an unparalleled customer experience. Your main responsibilities include sharing knowledge and passion about our brand and products, driving sales, and maintaining the highest standards of customer service.

Key responsibilities

1. Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
2. Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
3. Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
4. Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.

Skills/Experiences desired

• Exceptional communication and interpersonal skills.
• Proven experience in luxury retail or a similar customer-facing role.
• Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
• Goal-oriented with a track record of meeting and exceeding sales targets.
• Ability to work effectively in a fast-paced environment.
• Flexibility to work weekends and holidays as needed.
• Passion for fragrance or beauty products is a plus.

Why the House of Creed?

• Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
• Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
• Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
• Career Development: Opportunities for professional growth are available in both retail and head office roles.

Job Applicant Privacy Policy

Please note that by applying, you consent to the processing and retention of your personal data by The House of Creed. Your details will be stored on our Internal ATS for recruitment purposes, and may be shared with relevant hiring managers.

The House of Creed is an equal opportunity employer and encourages candidates from all backgrounds to apply. We appreciate your interest; however, due to high application volumes, we will contact only those candidates best suited for this role. Thank you for your understanding.