Luxury Brand Ambassador - Full Time & Part Time - h Beauty Silverburn Glasgow

HOUSE OF CREED; Glasgow; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking Luxury Brand Ambassadors for their new counter in Glasgow. This role offers a unique opportunity to represent a prestigious luxury perfume brand, where you'll engage with customers, share your passion for fragrances, and drive sales in an upscale retail environment. With a focus on delivering exceptional service and maintaining high standards, you'll play a key role in shaping the customer experience. Join a diverse team that values innovation and offers ample opportunities for career development in a thriving luxury market. If you are passionate about luxury and eager to make a difference, this role is for you.

Benefits

32 days paid annual leave

Monthly competitive commission structure

Extra day off for your birthday

Product allocation with discounted rate

Clothing allowance

Contribution into company pension

Career progression & Training

Length of service rewards

Harrods discount

Qualifications

• Proven experience in luxury retail or a similar customer-facing role.
• Exceptional communication and interpersonal skills are essential.

Responsibilities

• Deliver exceptional customer service to create memorable experiences.
• Meet and exceed sales targets through proactive customer engagement.

Skills

Exceptional communication skills

Interpersonal skills

Sales experience in luxury retail

Goal-oriented

Ability to work in a fast-paced environment

Flexibility to work weekends and holidays

Passion for fragrance or beauty products

Job description

About the House of Creed

The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.

About the role
We are seeking Luxury Brand Ambassadors, both full-time and part-time, for our Creed counter in the new H Beauty Store in Silverburn Glasgow, due to open late April early May 2025. We are looking for individuals with a passion for luxury, the drive to make a difference, and the desire to shape the future of our business.

Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.

Key responsibilities

1. Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
2. Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
3. Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
4. Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.

Skills/Experiences desired

• Exceptional communication and interpersonal skills.
• Proven experience in luxury retail or a similar customer-facing role.
• Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
• Goal-oriented with a track record of meeting and exceeding sales targets.
• Ability to work effectively in a fast-paced environment.
• Flexibility to work weekends and holidays as needed.
• Passion for fragrance or beauty products is a plus.

Why the House of Creed?

• Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
• Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
• Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
• Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.

The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.

Benefits

• 32 days paid annual leave (pro rata for part-time employees)
• Monthly competitive commission structure
• Extra day off for your birthday
• Product allocation with discounted rate
• Clothing allowance
• Contribution into company pension
• Career progression & Training
• Length of service rewards
• Harrods discount