Luxury Beauty Concierge & Clienteling Specialist

HARRODS; Redditch; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Harrods discount

Birthday off

22 days holiday

Double time on Bank Holidays

Pension scheme

Job summary

Harrods is seeking a Beauty Concierge for the H beauty team at our Lakeside store. You will deliver premium customer service, share expert product knowledge, and act as an ambassador for the Harrods brand.

You will engage with local influencers, support event calendars, and work with store management to drive sales while building a local client network across Thurrock and surrounding areas. Competitive salary and extra benefits await.

Qualifications

• Passion for beauty and product knowledge.
• Ability to build relationships with customers and influencers.
• Strong organisational skills and attention to detail.

Responsibilities

• Provide first-class personal customer service and demonstrate product knowledge.
• Liaise with local influencers and create partnerships aligned with the Harrods brand.
• Lead and support local events and calendar planning with store stakeholders.
• Develop and nurture a local client network to drive store sales.

Skills

Influencer liaison

Clienteling

Event coordination

Social media promotion

Job description

Harrods is seeking a Beauty Concierge for the H beauty team at our Lakeside store. You will deliver premium customer service, share expert product knowledge, and act as an ambassador for the Harrods brand.

You will engage with local influencers, support event calendars, and work with store management to drive sales while building a local client network across Thurrock and surrounding areas. Competitive salary and extra benefits await.