Luxury Beauty Boutique Supervisor – Client Experience Leader

Dweet.; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A luxury retail company in Greater London is seeking an experienced Retail Boutique Supervisor to lead the Harrods Beauty concession. This role involves driving sales performance, mentoring the sales team, and enhancing client experiences through exceptional service. The ideal candidate will have a strong background in luxury fragrance, proven success in clientelling, and excellent leadership skills, making this an exciting opportunity for a passionate luxury professional.

Qualifications

• 3–6 years of experience in luxury retail, with supervisory or key-holder experience.
• Strong background in luxury fragrance.
• Established luxury client network and relationship-building skills.

Responsibilities

• Support the Concession Manager in driving sales performance.
• Supervise and coach the sales team for service excellence.
• Champion a strong clientelling culture.

Skills

Luxury retail experience

Team leadership

Sales performance analysis

Clientelling

Communication skills

Job description

A luxury retail company in Greater London is seeking an experienced Retail Boutique Supervisor to lead the Harrods Beauty concession. This role involves driving sales performance, mentoring the sales team, and enhancing client experiences through exceptional service. The ideal candidate will have a strong background in luxury fragrance, proven success in clientelling, and excellent leadership skills, making this an exciting opportunity for a passionate luxury professional.