Luxury Account Manager - Central (Birmingham)

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Luxury Account Manager - Central (Birmingham), Coventry

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Client:

Diageo

Location:

Coventry, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

693b90cc12ae

Job Views:

5

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Description

Diageo, established in 1997, is a global leader in beverage alcohol, owning over 200 brands including Johnnie Walker, Smirnoff, Crown Royal, J&B, Buchanan’s, Windsor Whiskies, Cîroc, Ketel One, Captain Morgan, Baileys, Don Julio, Tanqueray, and Guinness.

We are expanding our luxury segment by creating a dedicated business unit in the GB Market to develop iconic luxury brands and build strong customer partnerships across channels. This role offers a dynamic opportunity to work with some of the world's most prestigious brands.

Role Dimensions

This role embodies Diageo’s ambition to be the world's best-performing, most-trusted consumer goods company, focusing on building category-leading partnerships with industry outlets. The ideal candidate will have a sophisticated sense of style, representing the luxury brands' image and values.

You will identify distribution and activation opportunities, foster positive relationships, and leverage insights for growth. The role involves collaboration with various teams to deliver marketing activations and manage key accounts effectively.

Top Accountabilities

1. Build brand equity and sales in key outlets in Birmingham & Nottingham.
2. Contribute to distribution strategies and work with a Luxury Account Executive on activations and customer engagement.
3. Manage customer relationships through negotiation and conflict resolution.
4. Handle P&L responsibilities, making ROI-driven decisions for sustainable growth.
5. Forecast performance and coordinate with RTM and supply teams to ensure brand visibility.
6. Work with Brand Ambassadors and marketing teams to deliver activations.
7. Coordinate with Activation Specialists to execute brand plans.

Ideal Experiences / Qualifications / Capabilities

1. Experience in on-trade or account management, preferably with luxury or high-end brands.
2. Deep understanding of influential GB on-trade customers and categories.
3. Strong negotiation, relationship-building, and analytical skills.
4. Experience in luxury brand activation and collaboration with marketing teams.
5. Ability to build cross-functional relationships and interact confidently with senior stakeholders.
6. Proactive, entrepreneurial mindset with a focus on growth and customer loyalty.

Our position is commercial at heart, emphasizing visibility, consumer engagement, and brand passion. We celebrate diversity and inclusivity, reflecting our commitment to a broad consumer base and a thriving team culture.

Worker Type : Regular

Primary Location: 1HQ

Additional Locations :

Job Posting Start Date : 2024-06-17