Luxe Store Manager: Luxury Experience & Growth

L'Oréal; Kingston; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary + commission

Staff product perks

30 days holiday

Dental health benefits

Referral bonuses

Sustainability initiatives

Job summary

L'Oréal Luxe is seeking a One Luxe Store Manager to lead a flagship store and develop a high-performing team, delivering a world-class luxury service across our brands. You will drive retail performance, coach staff, recruit Beauty Advisors, and ensure exceptional customer experiences that grow loyalty and sales.

As the store's primary ambassador, you will implement brand standards, manage stock and operations, plan events, and collaborate with store and area management to exceed targets while

Qualifications

• Experience leading a store team and developing a high-performing sales team.
• Strong customer-service focus with ability to deliver luxury service.
• Ability to recruit, train, and coach Beauty Advisors and frontline staff.
• Comfort with planning and executing events and brand activations.

Responsibilities

• Lead a world-class customer experience across Luxe brands.
• Drive retail performance and exceed sales targets and KPIs.
• Recruit, onboard, and develop Beauty Advisors to build a high-performing team.
• Maintain counter standards and stock/operational processes.
• Plan and execute events and in-store activations to boost brand impact.

Skills

Retail Acumen

People Management

Stakeholder Management

Coaching

Operational Skills & Management

Job description

L'Oréal Luxe is seeking a One Luxe Store Manager to lead a flagship store and develop a high-performing team, delivering a world-class luxury service across our brands. You will drive retail performance, coach staff, recruit Beauty Advisors, and ensure exceptional customer experiences that grow loyalty and sales.

As the store's primary ambassador, you will implement brand standards, manage stock and operations, plan events, and collaborate with store and area management to exceed targets while