Luxe Beauty Advisor — Elevate Experience & Sales

L'OREAL GROUP; Canterbury; Presencial; GBP 21.000 - 32.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive compensation

Exclusive product perks

Generous time off

Health and wellness benefits

Referral bonus program

Sustainability initiatives

Resumo da vaga

L’Oréal Luxe in the United Kingdom is seeking a ONE LUXE Beauty Advisor to deliver premium in-store experiences. You will showcase products, tell brand stories, and tailor recommendations to each customer, while embodying the brand’s luxury standards.

As a connected, trend-aware advisor, you’ll engage with clients on social channels and in person, drive sales, and contribute to events that showcase L’Oréal Luxe brands. A passion for beauty and outstanding service is essential.

Responsabilidades

• Delivering the One Luxe Experience: Consistently execute the One Luxe service model, ensuring a premium and personalized experience for every customer.
• Product Expertise and Storytelling: Confidently demonstrate products, immerse customers into the brands heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs.
• Embodying Brand Excellence: Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards.
• Staying Trend-Forward: Maintain a strong understanding of the latest makeup, skincare, and wellness trends to provide expert advice and personalized recommendations.
• Achieving Sales Targets: Consistently achieve individual and counter sales goals as agreed with your line manager.
• Building Client Relationships: Proactively build authentic relationships with customers, both instore and through digital channels, fostering loyalty and repeat business.
• Promoting Events and Activities: Inform new and existing customers about upcoming in-store events, promotions, and brand activations.
• Creating Engaging Experiences: Design and execute innovative, engaging events and animations that drive customer interest and excitement for L'Oréal Luxe brands.
• Brand Advocacy: Passionately represent L'Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines.
• Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise.
• Administrative Responsibilities: Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail).
• Maintaining Counter Standards: Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment

Descrição da vaga

L’Oréal Luxe in the United Kingdom is seeking a ONE LUXE Beauty Advisor to deliver premium in-store experiences. You will showcase products, tell brand stories, and tailor recommendations to each customer, while embodying the brand’s luxury standards.

As a connected, trend-aware advisor, you’ll engage with clients on social channels and in person, drive sales, and contribute to events that showcase L’Oréal Luxe brands. A passion for beauty and outstanding service is essential.