Lux Spa Therapist — Five-Star Guest Experience

Autograph Collection; Greater London; On-site; GBP 17,000 - 22,000; Full time

Job summary

Autograph Collection at St Pancras in London seeks a Spa therapist to deliver a range of five star luxury spa treatments for members, hotel guests and visitors. You will coordinate delivery of spa services including spa, skin care, fitness & wellness, and massage, while assisting with spa reservations, reception desk and locker room duties.

As part of Extraordinary Operations, you will personalise every guest interaction, uphold brand standards, participate in training, and work closely with

Qualifications

• Knowledge of spa treatments, skin care, fitness & wellness.
• Strong guest service focus and ability to personalise interactions.
• Proactive teamwork with colleagues to deliver exceptional guest experiences.

Responsibilities

• Deliver a range of five-star luxury spa treatments for members, hotel guests and visitors.
• Coordinate the delivery of spa services including spa, skin care, fitness & wellness, and massage.
• Assist with spa reservations, reception desk and locker room duties.

Skills

Spa treatments

Guest service

Teamwork

Problem solving

Job description

Autograph Collection at St Pancras in London seeks a Spa therapist to deliver a range of five star luxury spa treatments for members, hotel guests and visitors. You will coordinate delivery of spa services including spa, skin care, fitness & wellness, and massage, while assisting with spa reservations, reception desk and locker room duties.

As part of Extraordinary Operations, you will personalise every guest interaction, uphold brand standards, participate in training, and work closely with