Lux Spa Therapist – Elevate Guests & Upsell Services

W Hotels; Greater London; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Meals – complimentary

Service charges

Training & development

28 days holiday

Uniform provided

Company pension

Wellbeing resources

Discounts & events

Spa discounts 30%

Job summary

W London is seeking a Spa Therapist to join the Away Spa team in Soho, London. The role requires a minimum of 1 year experience in Beauty and Spa and a Level 3 Beauty Therapy Certificate.

You will be confident in upselling and promoting retail products and spa services, with a passion for the Beauty and Spa industry. Join a vibrant luxury environment with extensive training and benefits including meals, service charge, and Marriott discounts.

Qualifications

• Minimum of 1 year experience in Beauty and Spa.
• Confident in upselling and promoting retail products and spa services.
• A genuine passion for the Beauty and Spa industry.
• Enthusiastic about learning, growing, and exploring new products, spa treatments, and innovative equipment.
• Holds a current Level 3 Beauty Therapy Certificate, with up-to-date skills.

Responsibilities

• Provide spa services to guests with professionalism and care.
• Assist guests with product recommendations and spa services upsell where appropriate.
• Maintain high standards of cleanliness and guest experience in the Away Spa.

Skills

Upselling

Retail promotion

Spa services

Beauty & Spa passion

Learning & growth

Education

Level 3 Beauty Therapy

Job description

W London is seeking a Spa Therapist to join the Away Spa team in Soho, London. The role requires a minimum of 1 year experience in Beauty and Spa and a Level 3 Beauty Therapy Certificate.

You will be confident in upselling and promoting retail products and spa services, with a passion for the Beauty and Spa industry. Join a vibrant luxury environment with extensive training and benefits including meals, service charge, and Marriott discounts.