Lux Banqueting Associate – Luxury Events (Part-Time)

Sheraton Hotels & Resorts; Greater London; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Career progression

Training programs

Global opportunities

Discounts on stay

Beverage discounts

Laundry service

Free meals

Flexible benefits

Service charge

Job summary

Located at the Sheraton Grand London Park Lane in Mayfair, this Casual Banqueting Associate (Cloakroom) role supports cloakroom and guest services during meetings, events and banquets.

You will assist with setup, service and breakdown, delivering high hospitality standards while coordinating with hotel teams for seamless event delivery. Prior experience in luxury hospitality is desirable and you will work in a dynamic, premium environment.

Qualifications

• One to two years of experience in a luxury hospitality, fine dining, F&B, or high-end guest service environment.
• Genuine passion for delivering intuitive, personalised service.
• Exceptional attention to detail with high presentation standards.
• Strong interpersonal and communication skills for an international clientele.

Responsibilities

• Welcome guests warmly, assist with cloakroom services and provide professional, attentive support throughout meetings, events and special functions.
• Assist with the setup, service and breakdown of banqueting events, ensuring function rooms are prepared in accordance with event requirements and brand standards.
• Serve food and beverages efficiently while delivering a high standard of hospitality and guest care.
• Respond promptly to guest requests, anticipate needs and work to ensure a seamless and memorable event experience.
• Maintain the cleanliness, organisation and presentation of cloakroom, event and service areas throughout each shift.
• Communicate guest preferences, dietary requirements and special requests to the appropriate teams to support smooth event delivery.
• Work collaboratively with colleagues and other hotel departments to ensure events operate efficiently and guests receive exceptional service.
• Follow company policies, health and safety requirements, and operational procedures at all times.

Skills

Guest service

Luxury hospitality

Job description

Located at the Sheraton Grand London Park Lane in Mayfair, this Casual Banqueting Associate (Cloakroom) role supports cloakroom and guest services during meetings, events and banquets.

You will assist with setup, service and breakdown, delivering high hospitality standards while coordinating with hotel teams for seamless event delivery. Prior experience in luxury hospitality is desirable and you will work in a dynamic, premium environment.