Lung Cancer clinical Support Worker

NHS; Nottingham; On-site; GBP 26,000 - 30,000; Full time

Job summary

An exciting opportunity as a Support Worker within the Lung Cancer Nurse Specialist team at a leading NHS Trust. You will engage with patients throughout their journey, providing essential support, completing assessments, and working within a collaborative, friendly environment dedicated to patient care.

Qualifications

• Relevant experience in clinical or administrative roles.
• Experience working within healthcare settings.
• Desirable experience in Respiratory, Oncology, or Palliative Care.

Responsibilities

• Offer and complete Holistic Needs Assessments.
• Support LCNS in navigating patients through pathways.
• Provide clinical support in telephone clinics.

Skills

Excellent Communication Skills

Kindness

Team Player

Education

5 GCSEs or equivalent at C or above (must include English)

Tools

Familiar with ICT systems

Job description

Job summary

An exciting opportunity has arisen to work as a Support worker within the Lung Cancer Nurse Specialist (LCNS) team. You will be working with and supported by an established large LCNS team and admin co-ordinators. You will also work closely with a dedicated lung cancer MDT.

We are looking for a kind, dedicated team player with excellent communication skills and an interest in cancer to join our warm, friendly team. You would need to embrace change and enjoy service development.

The LCNS cover a large cancer pathway providing advice, social and emotional support and information to patients and their loved ones throughout their pathway. We meet patients from pre-diagnosis, diagnosis, treatment (surgery, radiotherapy, chemotherapy) and palliative care. Your work will cover clinics, wards and telephone consultations Monday to Friday, supporting the LCNS and proactively managing the electronic Holistic Needs assessment (eHNA) nurse led clinics.

We provide a one-month supernumerary inductionalong with lots of continuous education once in post and there is an opportunityto attend a lung cancer conference each year with Lung Cancer Nursing UK (LCNUK). You will also be part of a wider network of LCNS throughout the East Midlands allowing for shared experiences and best practice.

If you have experience working in Respiratory Medicine, Oncology, Palliative Care, Thoracic surgeryor community this would be a great newopportunity for you.

We look forward to meeting you.

Main duties of the job

The Lung cancer nurse specialist (LCNS) team are made up of a mixture of band 6/7 and admin support.

We are part of a wider MDT working closely with consultants, nurses and admin form different directorates but that make up the whole lung cancer team. The LCNS and the support worker will cover the whole pathway working wherever the patient needs us. Lung cancer patient's journey can be fluid, and the patients can move back and forth between specialities often due to additional co morbidities, therefore communication and documentation need to be excellent as the LCNS and the support worker are the only people seeing them through the whole patient journey.

The core part of your job is offering and completing Holistic Needs Assessments. You will meet patients in clinic to offer a phone call clinic. It will be your role to go through their concerns in a telephone clinic and complete referrals. This is a space to give patient the opportunity to share their concerns away from hospital.

Along with this it will be your role to support the LCNS to help navigate patients through the National Optimal Lung Cancer Pathway with practical help such maintaining/ ordering Nicotine Replacement Therapy and venepuncture which is required in clinics and wards.

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Details Date posted

17 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

164-7266270

Job locations

Nottingham City Hospital

Hucknall road

Nottingham

NG5 1PB

Job description Job responsibilities

The team is warm and friendly and the team care about one another which is particularly important in a job that can be emotionally difficult given the nature of the disease. There is no hierarchy within our team, we are one team who hold the patient at the heart of all we do.

We practice shared governance, and the leadership style is transformational and compassionate.

Working in lung cancer can be complex and the team are diligent and dedicated. We are based at city hospital which is often described as a lovely place to work.

Key aspects of your work with support will be,

Holistic Needs assessment clinical support worker led telephone clinic

Attending clinics and wards to fact find and advise the LCNS

Sign posting

Stocking up

Referrals

Telephone Triage

Supporting distressed patients

Team player mucking in

Job description Job responsibilities

The team is warm and friendly and the team care about one another which is particularly important in a job that can be emotionally difficult given the nature of the disease. There is no hierarchy within our team, we are one team who hold the patient at the heart of all we do.

We practice shared governance, and the leadership style is transformational and compassionate.

Working in lung cancer can be complex and the team are diligent and dedicated. We are based at city hospital which is often described as a lovely place to work.

Key aspects of your work with support will be,

Holistic Needs assessment clinical support worker led telephone clinic

Attending clinics and wards to fact find and advise the LCNS

Sign posting

Stocking up

Referrals

Telephone Triage

Supporting distressed patients

Team player mucking in

Person Specification Training and qualifications Essential

• 5 GCSEs or equivalent at C or above (must include English)

Desirable

• Computer literature, familiar with ICT systems such as Microsoft Office and Outlook, Medway, NOTIS, Webhiss
• Venepuncture

Experience Essential

• Relevant experience - clinical or administrative
• Experience working within a healthcare setting

Desirable

• Experience working within Respiratory, Oncology, Thoracics or Palliative Care

communication Essential

• Excellent Communication Skills

Desirable

• Advanced communication training

Person Specification Training and qualifications Essential

• 5 GCSEs or equivalent at C or above (must include English)

Desirable

• Computer literature, familiar with ICT systems such as Microsoft Office and Outlook, Medway, NOTIS, Webhiss
• Venepuncture

Experience Essential

• Relevant experience - clinical or administrative
• Experience working within a healthcare setting

Desirable

• Experience working within Respiratory, Oncology, Thoracics or Palliative Care

communication Essential

• Excellent Communication Skills

Desirable

• Advanced communication training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Nottingham University Hospitals NHS Trusts

Address

Nottingham City Hospital

Hucknall road

Nottingham

NG5 1PB

Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Nottingham University Hospitals NHS Trusts

Address

Nottingham City Hospital

Hucknall road

Nottingham

NG5 1PB

Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)