Lumber Delivery Driver

STERLING DEVELOPMENT GROUP, LTD.; Plymouth; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is looking for a dedicated Delivery Driver to join their team. In this role, you will be responsible for delivering merchandise to customers' homes and retail locations while providing exceptional customer service. Your friendly demeanor will help create a positive shopping experience, and your ability to solve problems will ensure customer satisfaction. The company values a professional and safe work environment, where teamwork and communication are key. If you're looking for a role that combines driving and customer interaction, this opportunity is perfect for you!

Qualifications

• Must have a clean driving record and customer service experience.
• High school diploma or GED preferred for applicants.

Responsibilities

• Deliver merchandise to customers' homes and retail locations.
• Assist customers with personalized service and problem-solving.

Skills

Customer Service Skills

Driving Skills

Problem-Solving Skills

Communication Skills

Education

High School or GED equivalent

Tools

Forklift

Job description

The Delivery Driver will assist with the delivery of merchandise to customers' homes and other retail locations. Additional job duties may be assigned.

Essential Duties & Responsibilities:

1. Driving delivery vehicle and delivering large merchandise.
2. Unit assembly.

Customer Service:

• Provide a positive representation of Valley Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly, outgoing demeanor; work well with customers as well as associates.
• Forward any customer complaint that cannot be handled to a member of management.
• Assist customers with personal, customized service based on the premise of amazing every customer, every time.

Store Operations:

• Assist in creating a positive, professional, and safe work environment.
• Assist with receiving, checking in, and stocking items in the lumber yard.
• Operate forklift with proper training.
• Communicate any Store Support Center issues to the General Manager for follow-up.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.

Other Essential Requirements:

• Must be able to provide a clean driving record.

Education/Training:

• High School or GED equivalent preferred.

Experience:

• Formal hardware retail experience preferred.
• Former moving company or appliance retail experience preferred.

Physical Demands:

• Standing, walking, lifting (up to 80 lbs), and climbing.