Luggage Porter (Weekends – 20 hrs)

PPHE Hotel Group; London; On-site; GBP 26,000 - 30,000; Full time

Job summary

Join the art’otel London Hoxton as a Luggage Porter and be part of a vibrant team at one of the coolest hotels in the area. This role offers a competitive salary, great benefits, and the chance to work in an artistic environment that values hospitality and culture. You will be responsible for creating a welcoming atmosphere, managing guest requests, and collaborating with other departments to ensure exceptional service.

Benefits

30 days holiday including bank holidays

Heavily discounted hotel rates

F&B discounts at restaurants and bars

Two free meals per day

Access to 40% of pay before payday

Recommend a friend scheme

Vitality at Work scheme

Ride to Work scheme

Free dry cleaning for work uniforms

Annual staff parties and events

Qualifications

• Excellent interpersonal skills and ability to connect with others.
• Good command of English and excellent communication skills.

Responsibilities

• Create a welcoming atmosphere with personalized service.
• Manage requests promptly and with a caring attitude.
• Perform doorperson duties when required.

Skills

Interpersonal skills

Communication

Job description

Location: art’otel London Hoxton, United Kingdom

We are recruiting for a Luggage Porter (20 hrs) at one of the coolest hotels in Hoxton! The 26-floor art’otel Hoxton offers a dazzling skyline view, ample gallery space, and features two Banksy originals on public display. The hotel has 357 guest rooms and suites, a lounge, gym, and two destination restaurants.

As our Luggage Porter, you will receive:

• Salary: £12.65 per hour plus great benefits
• Two wellness days per year, with a starting holiday entitlement of 30 days including bank holidays, increasing with service
• Heavily discounted hotel rates in Europe (also valid at Radisson Hotel Group hotels) for you, family, and friends
• F&B discounts at our restaurants and bars for your entire party
• Two free meals per day, including days off if you choose to work
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme – up to £750
• Vitality at Work scheme with gym discounts and more
• Ride to Work scheme & free cycling lessons
• Benefit Hub – discounted prices at stores, supermarkets, major retailers, attractions, restaurants, and cinemas
• Free dry cleaning for work uniforms
• Annual staff parties and events

As a Master of your Craft, you will…

• Create a welcoming and guest-responsive atmosphere with personalized service, attention to detail, and responsiveness to guest and leadership feedback
• Collaborate effectively with other departments
• Possess excellent interpersonal skills and the ability to connect with others
• Perform doorperson duties when required, being the first point of contact for all guests entering the building
• Manage requests promptly, helpfully, politely, and with a caring attitude
• Have a good command of English and excellent communication skills

If you share a passion for art, culture, and hospitality, art’otel is where your talents will feel at home. We aim to inspire guests through sensational service, artistic discovery, and fostering a passion for art and the finer things in life.