Luggage Porter (Casual) - W London

TN United Kingdom; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team at a luxury hotel in the heart of Soho, London. As a Luggage Porter, you'll be the welcoming face for guests, ensuring their arrival experience is smooth and memorable. This role offers an opportunity to engage with guests while working in a vibrant environment, providing essential support in transporting luggage and sharing knowledge about local attractions. With a focus on excellent customer service, you will contribute to creating unforgettable moments for visitors in a leading global hospitality company. Embrace the chance to grow your career in an energetic and supportive atmosphere.

Benefits

Meals in canteen

Discretionary Accommodation Service Charge

Uniform & dry-cleaning service

Company Pension Scheme

Access to Wellbeing Resources

Monthly Employee Events

Training & Development Opportunities

Career Progression

Qualifications

• Must have the legal right to work in the UK.
• No specific educational qualifications required.

Responsibilities

• Welcome guests and assist with luggage transport.
• Provide personalized service for memorable experiences.
• Collaborate with departments for seamless service.

Skills

Customer Service

Communication Skills

Knowledge of Local Attractions

Job description

The job description provides a comprehensive overview of the position, responsibilities, benefits, and company values. However, it can be improved in terms of formatting and focus to enhance clarity and engagement.

Specifically, the use of HTML tags is appropriate, but some sections could be better organized with clearer headings and bullet points for readability. Additionally, the description includes some repetitive or less relevant details that could be condensed or removed to maintain focus on the role's core responsibilities and requirements.

Here's a refined version with improved structure and clarity:

Job Title: Luggage Porter (Casual) - W London, London

Location: London, United Kingdom

Job Category: Other

EU Work Permit Required: Yes

Job Reference: 8fadf4be1a11

Job Views: 4

Posted: 28.04.2025

Expiry Date: 12.06.2025

Job Description

Located in Soho, W London is at the heart of the city’s cultural scene, blending vibrant social life with luxury hospitality. Join us to be part of an energetic team in a dynamic environment.

Benefits

• Meals in our Green Room canteen
• Discretionary Accommodation Service Charge – paid monthly
• Uniform & dry-cleaning service
• Company Pension Scheme
• Access to Wellbeing Resources & Assistance Services
• Monthly Employee Events
• Training & Development Opportunities
• Career Progression in a leading global hospitality company

Responsibilities

• Be the welcoming face of W London for guests arriving at the hotel
• Transport guest luggage to and from rooms and assist with storage and retrieval
• Assist guests with loading/unloading luggage from vehicles
• Be knowledgeable about hotel facilities and local attractions
• Provide personalized service to ensure memorable guest experiences
• Collaborate with other departments to deliver seamless service
• Communicate effectively with team members and departments
• Adhere to all safety and security policies

Requirements

Applicants must have the legal right to work in the United Kingdom.

Equal Opportunity Statement

Marriott International is committed to diversity and inclusion, providing equal employment opportunities regardless of protected characteristics.