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Luggage Porter

Hilton Worldwide, Inc.

London

On-site

GBP 40,000 - 60,000

Full time

2 days ago
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Job summary

An established industry player in hospitality invites you to join their dynamic team as a Luggage Porter. This role is perfect for a positive and energetic individual who thrives in a fast-paced environment and enjoys providing exceptional customer service. You will be the welcoming face for guests, assisting them with their luggage and ensuring their stay is memorable. With flexible working hours and a supportive culture, you'll find plenty of opportunities for personal growth and career advancement. Join a company that values inclusiveness and teamwork, where every job contributes to creating magical experiences for guests.

Benefits

Smart uniform provided
Free and healthy meals when on duty
Personal Development programmes
Team Member Travel Program
Team Member Referral Program
High street discounts
Holiday: 28 days including bank holidays

Qualifications

  • Must be flexible to work shifts between 6.00am - 11.00pm.
  • Great communication skills are essential for this role.

Responsibilities

  • Deliver exceptional customer service and assist guests with their luggage.
  • Work directly in the hotel lobby as part of the Front of House Team.

Skills

Customer Service
Communication Skills
Flexibility

Job description

Job Description

Job Number:

Luggage Porter (HOT0BJA3)

Work Locations:

DoubleTree by Hilton, London - Tower of London 7 Pepys Street London EC3N 4AF

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: “To share the light and warmth of hospitality.” With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

Hourly Rate: £12.31 per hour

A WORLD OF REWARDS

  • Smart uniform provided
  • Free and healthy meals when on duty
  • Grow your Career!
  • Personal Development programmes designed to support you at every step of your career
  • A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Team Member Referral Program
  • High street discounts: with Perks at Work
  • Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

You will join the Front of House Team, working directly in the hotel lobby. Must be fully flexible to work in shifts between 6.00am - 11.00pm.

You enjoy displaying and delivering exceptional levels of customer service, welcoming our guests and assisting with their luggage and anything they need during their stay.

Are you a positive, energetic and welcoming individual with great communication skills? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Job:

Guest Services, Operations, and Front Office

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