Luggage Porter

Beaverbrook; Leatherhead; On-site; GBP 26,000; Full time

Job summary

A luxury hospitality estate is seeking a Luggage Porter. The role involves delivering top-notch guest experiences through valet parking, welcoming services, and escorting guests. Being presentable and possessing excellent manual handling and customer service skills is essential. Join Beaverbrook for a fulfilling career in a supportive environment with generous benefits.

Benefits

Competitive salary

Discounts on retail and services

Personal development support

Recognition awards

28 days annual leave increasing over time

Pension and life insurance

Sick pay and long service awards

Cycle to work scheme

Uniforms

Free parking

Qualifications

• Must hold a full UK driving license and be over the age of 21.
• Smart and presentable with strong manual handling skills.

Responsibilities

• Ensure valet parking and care for guests' vehicles.
• Greet guests and escort them to their rooms.
• Maneuver buggies within hotel grounds.

Skills

Customer Service

Manual Handling

Communication

Job description

Luggage Porter - Luxury English Estate

Are you passionate about providing top-notch service and creating unforgettable guest experiences? Beaverbrook is looking for a dynamic Hall Porter to join our team!

It is essential that the successful candidate holds a full UK driving license and be over the age of 21 to be covered under our insurance policy.

What you'll be doing:

• Valet Parking ensuring our guests' vehicles are handled with care, leaving a lasting impression right from the start.
• Greeting guests with a warm smile and professionalism. Your exceptional customer service skills will set the tone for their entire stay.
• Escorting our guests to their rooms with style and grace. Your attention to detail ensures they feel pampered and attended to from the moment they arrive.
• Manoeuvring our buggies with ease, whisking guests through our beautiful grounds. Your friendly demeanour will make their journey as memorable as their destination.

Who you are:

The successful candidate will be smart, presentable and able to build rapport with people from all walks of life. Strong manual handling skills are essential, and you will overall be an inspiring and naturally positive individual. You will have a charming, hands on approach with a can-do attitude.

Ready to be a key player in shaping the Beaverbrook experience? Apply now and become an integral part of a world-class hospitality team!

Salary: 25,400.00 per annum plus Tronc

Shift Pattern:

• The ideal candidate will be flexible, working 5 days out of 7, including evenings and weekends.
• Working the following shifts: 07:00-15:30, 10:00-18:30 or 14:30-23:00.

Benefits

In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.

As a member of our team, you can expect to receive:

• Competitive salary
• Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
• Personal development support
• Wide range of recognised qualifications and development opportunities
• Discounted rates on Food & Beverage
• 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
• Pension
• Life Insurance
• Sick Pay
• Long Service Awards
• Cycle to work scheme
• Earn a thank you bonus through our recommend a friend scheme
• Uniforms
• Free parking
• And other local benefits

**Staff Accommodation Available**