LS301 - Lightspeed Customer Solution Engineer

Telesat; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Telesat, a leading satellite operator, is seeking a full-time Customer Solution Engineer to join their London team. The role involves providing technical support, designing communication solutions, and collaborating with sales teams to enhance customer engagements across the EMEA region. Ideal candidates will have a Bachelor's in a relevant field, over 10 years of experience, and strong technical skills.

Qualifications

• 10+ years of relevant experience in systems engineering or connectivity solutions.
• Strong knowledge of network technologies and MEF 3.0 standards.
• Experience with satellite communications and RF hardware preferred.

Responsibilities

• Design and estimate communication solutions based on customer needs.
• Collaborate with sales teams to validate requirements.
• Prepare and present proposals to customers.

Skills

Technical skills

Analytical skills

Communication

Presentation

Client relations

Education

Bachelor's degree in Electrical Engineering

Bachelor's degree in Telecommunications

Bachelor's degree in Networking

Bachelor's degree in Cloud

Bachelor's degree in Computer Science

Tools

Cisco CCNA

Cisco CCNP

Juniper JNCIA

Juniper JNCIA-ENT

Job description

LS301 - Lightspeed Customer Solution Engineer

Location: London, United Kingdom

Company: Telesat

Job Category: Other

EU work permit required: Yes

Job Reference: 1ba3101261f3

Posted: 02.06.2025

Expiry Date: 17.07.2025

Job Description

Telesat is a leading global satellite operator providing reliable satellite communications solutions worldwide for over 50 years. We are developing Lightspeed, a revolutionary Low Earth Orbit (LEO) satellite network scheduled to launch in 2027, which will enhance global broadband connectivity with high capacity, security, resiliency, ultra-low latency, and fiber-like speeds.

The role of the Customer Solution Engineer is to provide technical support within the Global Sales Engineering team, develop solutions based on customer requirements, and support sales activities across the EMEA region and globally. Responsibilities include designing communication solutions, working with sales teams and customers, presenting proposals, and supporting project implementation.

Key Responsibilities

• Design and estimate costs for Lightspeed communication solutions based on customer needs
• Collaborate with sales teams and customer engineering contacts to validate requirements
• Prepare and present proposals to customers
• Participate in customer meetings and identify new revenue opportunities
• Support network upgrades, performance reviews, and issue resolution
• Coordinate with marketing and product teams on network capacity
• Support projects from design to deployment
• Maintain engineering databases and participate in trade shows and technical demonstrations

Position Requirements

• Strong technical and analytical skills with experience supporting carrier or MNO accounts
• Excellent communication and presentation skills
• Ability to manage multiple projects and foster relationships with clients
• Knowledge of MEF 3.0 standards, OSI layers, network technologies, and certifications such as Cisco CCNA/CCNP or Juniper JNCIA/ENT
• Bachelor's degree in Electrical Engineering, Telecommunications, Networking, Cloud, or Computer Science
• 10+ years of relevant experience in systems engineering or connectivity solutions
• Experience with satellite communications and RF hardware preferred
• Fluent in English; additional languages are a plus
• Willingness to travel across the region for customer meetings and events

We are an equal opportunity employer committed to diversity and inclusion. Qualified applicants requiring accommodations during the interview process should contact our Talent team.

Application: Full-time position with benefits in the Network Operations - Engineering department, located in London, England.