LRS - Front of House Manager

Elior Uk; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Front of House Manager to lead a dedicated team in delivering exceptional service. This role involves proactive team management, budget oversight, and ensuring compliance with safety regulations. The company values creativity and fosters a supportive work culture, offering generous benefits and opportunities for career progression. If you're passionate about customer service and team leadership, this is a fantastic opportunity to thrive in a dynamic environment.

Benefits

28 days of holiday allowance

Family leave options

Paid charity leave

Career progression opportunities

Comprehensive wellbeing benefits

Life assurance and pension schemes

Exclusive discounts and perks

Qualifications

• Proven experience in managing teams effectively.
• Strong interest in delivering excellent customer service.

Responsibilities

• Lead and motivate a team to provide high-quality service.
• Manage budgets and ensure compliance with regulations.

Skills

Team Management

Customer Service Excellence

Budget Management

Communication Skills

Catering Experience

Job description

Lexington Reception Services (LRS) is about providing excellent service to our clients and their guests. We attract the very best people to drive service excellence and tap into the latest technology to deliver outstanding customer service.

Working closely together with our clients we provide a bespoke, sophisticated and first-class concierge-style service that reflects the environment expected by our client’s community.

What you’ll be doing…

As a Front of House Manager you will lead Heads of Departments to ensure proactive management of teams on site as well as accountable for recruiting, inducting, training and supporting staff to deliver an efficient, high quality service to Elior UK, our customer and clients.

Responsibilities:

• Motivating and managing a team
• Controlling and managing a budget
• Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence
• Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues

What can you bring?

In this role:

• Proven experience of successfully managing a team
• Genuine interest in customer service excellence
• A strong team player, highly confident and positive
• Self-motivated and able to work well unsupervised
• Previous experience within catering desirable

Working Pattern:

• Monday - Friday

Our way of saying thank you…

At Lexington, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

• Holiday Allowance:Start with 28 days of holiday (including bank holidays) to relax and recharge, increasing to 31 days after two years of service
• Family Leave:Prioritise your family commitments with our family leave options designed to support you during important times
• Paid Charity Leave:Make a difference in your community with paid time off to volunteer for your favourite causes
• Opportunities for Career Progression:Grow and advance your career with us, supported by continuous learning and development opportunities
• Comprehensive Wellbeing Benefits:Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally
• Life Assurance & Pension Schemes:Secure your future with our life assurance and workplace pension schemes
• Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme

Why it's great to work for us...

At Lexington, we dare to be different in our food, catering, reception services, and work culture. Our values encourage creativity, boldness, and fun, fostering a diverse and inclusive workplace. We nurture talent, helping our people thrive and reach their potential.

We take pride in being an equal opportunity employer and welcome everyone. Let us know if you need any reasonable adjustments or assistance in your application, and feel free to share your pronouns.

Join our award-winning team passionate about serving delicious food to exceptional clients in London. Visit our website to hear from our team first-hand.