LRC Assistant

East Surrey College / John Ruskin College; Croydon; On-site; GBP 22,000 - 28,000; Full time

Job summary

A local further education college in Croydon seeks an LRC Assistant to support the Learning Resource Centre. The role includes IT support and customer service, along with maintaining operations and assisting users. Candidates must possess GCSEs in Maths and English, and strong IT skills are essential. This position offers a competitive salary and excellent staff benefits, including pension schemes and gym access.

Benefits

Competitive salary

Choice of two excellent pension schemes

Brilliant holiday package

Free onsite parking

Access to fully equipped gym

Discounted in house Spa and Salon treatments

Qualifications

• Maths and English GCSE at Level 2 (or level 2 equivalent).
• Strong IT skills including previous use of Microsoft packages.
• Confidence to work independently and as part of a group.

Responsibilities

• Support, maintain, and develop the Learning Resource Centre.
• Provide IT support to staff and students.
• Staff the front desk and process new stock.

Skills

Maths and English GCSE at Level 2

Strong IT skills

Ability to work independently

Confidence in handling challenging situations

Flexibility and adaptability in problem-solving

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

We are currently seeking to appoint an organised and enthusiasticLRC Assistantto join ourLearning Resource Centre where you will be responsible for supporting the use, maintenance, and development of the Colleges LRC.

You will contribute to the general development and running of the LRC, including staffing the front desk, processing new stock, creating displays, maintaining computerised loan records and carrying out routine support services such as shelving, self-tidying and filing, and processing and recording information on to College systems.

You will also be responsible for providing IT support to both staff and students for various cross College IT systems and providing overall front line customer service support in the LRC including basic IT support and supervision of students.

The successful candidate must have:

• Maths and English GCSE at Level 2 (or level 2 equivalent)
• Strong IT skills including previous use of Microsoft packages (such as Word, Excel, Outlook etc)
• The confidence to work independently and as part of a group
• The ability to support LRC users and be confident in dealing with challenging situations when they arise
• The ability to work under pressure and be flexible and adaptable when solving problems

If this sounds like you and you will enjoy working in a forward thinking, friendly, fast paced, changing environment with state of the art facilities, we would love to hear from you. In return, we offer a competitive salary, as well as staff benefits such a choice of two excellent pension schemes, a brilliant holiday package, free onsite parking and access to our fully equipped gym along with discounted in house Spa and Salon treatments.

Closing Date: Monday 11^th August 2025

*Applications will however be shortlisted on a rolling basis and we reserve the right to interview and appoint before this closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment. As much as we would love to respond to all applicants, due to the sheer volume of applications we receive we are unable to respond to all unsuccessful candidates.

Please refer to the attached Job Description, Person Specification and Competency Framework and apply using the button below.

Orbital South Colleges Group are committed to Equal Opportunities, encouraging applications from all sectors of the community to reflect our diverse student population. We are also committed to PREVENT and Safeguarding the welfare of children and vulnerable adultsand expect all staff and volunteers to share this commitment. Both College Campus’ are smoke-free zones.

As part of our pre-employment checks, successful candidates will be required to complete an enhanced DBS, references will be taken and evidence of all qualifications and awards will also be required before commencement of employment. Failure to do so may lead to offers being withdrawn.

Applicants must be eligible to work in the UK as we do not sponsor work permits, and work permits from other organisations are unacceptable as proof of right to work in the UK.