Lounge Waiter/Waitress, The Park Room - JW Marriott Grosvenor House

TN United Kingdom; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a prestigious international brand as a Lounge Waiter/Waitress at a luxury hotel in London. This role emphasizes exceptional guest service, where your warm personality and teamwork will create memorable experiences for guests. With opportunities for growth, competitive pay, and generous benefits, you'll be part of a dynamic hospitality environment that values your contributions. Enjoy perks like discounted room rates, meals on duty, and world-class training while working alongside talented professionals in a supportive community.

Benefits

Discounted room rates

20% off food and beverage

28 days holiday

Meals on duty

Uniform provided and laundered

World-class training and development

Bike Scheme

Travel Ticket Loan

Recognition programs

Generous gratuities

Qualifications

• Warm and service-oriented personality is essential.
• Dependable team player with a positive outlook.

Responsibilities

• Welcome guests and attend to tables promptly.
• Take food and beverage orders and ensure guest satisfaction.
• Maintain cleanliness of the restaurant and bar area.

Skills

Service-oriented personality

Team player

Positive outlook

Dependability

Job description

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Lounge Waiter/Waitress, The Park Room - JW Marriott Grosvenor House, London

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Client:

Location:

London, United Kingdom

Job Category:

Hospitality

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EU work permit required:

Yes

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Job Reference:

694171c1aa86

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

JW Marriott is part of Marriott International's luxury portfolio, comprising over 110 properties worldwide. We prioritize our associates' happiness, believing that satisfied employees lead to satisfied guests. Our hotels offer unique work experiences, fostering community, diversity, training, development, and recognition opportunities in a luxury setting. We emphasize exceptional guest service starting with caring for our staff. That’s The JW Treatment.

Grosvenor House Located on Park Lane in Mayfair, our 5-star hotel offers luxury accommodations, dining, and views over Hyde Park. Celebrating its 90th anniversary in 2019, it has hosted celebrities, royalty, and business leaders. London’s attractions are nearby, including Bond Street, Knightsbridge, Regent Street, Buckingham Palace, and museums. Guests enjoy modern luxury, mindfulness, inspired service, and nourishing surroundings.

The Park Room is ranked Top 20 on TripAdvisor for London's best restaurants. It offers an elegant lounge experience with nature-inspired design, serving coffee, tea, juices, milkshakes, à la carte meals, and a renowned Afternoon Tea. Evening offerings include vintage and classic cocktails, featuring our bespoke Serpentine Gin crafted with Hyde Park botanicals.

As a food and beverage associate, you will familiarize yourself with the menu to assist guests, create a warm ambiance, handle issues promptly, and ensure memorable experiences that encourage repeat visits.

What we’re looking for:

• A warm, service-oriented personality
• A team player
• A positive outlook and dependability

Your responsibilities as a Park Room Lounge Waiter/Waitress:

• Welcome guests and attend to tables promptly
• Take food and beverage orders, recommend menu items, upsell appropriately
• Ensure quick, efficient service and check guest satisfaction
• Prepare the restaurant for service
• Maintain cleanliness of the restaurant and bar area

Rewards and benefits:

• Be part of an award-winning international brand that values your talent
• Opportunities for growth within Marriott worldwide
• Discounted room rates for you and your friends/family globally
• 20% off food and beverage outlets worldwide
• 28 days holiday (including 8 Bank Holidays)
• £12.30/hour plus service charge (~£500/month)
• Recognition programs and awards
• Wellbeing and community activities
• Bike Scheme and Travel Ticket Loan
• Meals on duty, uniform provided and laundered free
• World-class training and development programs
• Work with talented hospitality professionals
• Generous gratuities

We welcome you:

Our priority is making you feel as valued as our guests. Your role is impactful, and we appreciate your contributions.

Marriott International is an equal opportunity employer committed to diversity and inclusion, and does not discriminate based on disability, veteran status, or other protected categories.