Lounge Restaurant Manager

Nobu Hotels; City Of London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A luxury hotel chain in London is seeking a Lounge Manager to oversee operations, manage budgets, and enhance guest experiences. You will lead a team to uphold luxury service standards while driving sales and innovation in beverage offerings. A successful candidate will possess strong leadership skills and financial acumen. The role includes various perks such as discounted stays and wellness opportunities.

Benefits

Discounted overnight stays across Nobu properties worldwide

Life Assurance Scheme

Free meals whilst on duty

28 days holiday which will increase through length of service

Qualifications

• Proven leadership skills in managing operational workflows.
• Strong financial acumen for handling budgets and forecasts.
• Ability to mentor and inspire a team.

Responsibilities

• Manage the strategic and operational aspects of The Lounge.
• Enhance sales and guest experiences through upselling.
• Design and execute innovative beverage programs.

Job description

Overview

As Lounge Manager you will be responsible for the smooth operational running of The Lounge in order to deliver an excellent and memorable experience for our guests. You will be responsible for all aspects of The Lounge operation. You will be accountable for managing the budget, forecasting, P&L, as well as the coaching and development of your team.

Responsibilities

• Fully responsible for the strategic and operational management of The Lounge as an independent revenue centre.
• Lead afternoon and evening service periods with a strong, visible presence on the floor, ensuring all luxury service standards are upheld.
• Analyse restaurant sales levels and profitability, creating and implementing strategic plans to achieve sales and revenue goals.
• Own the full P&L responsibility for the department: prepare accurate forecasts, manage budgets, and optimise labour and cost of sales.
• Develop and execute innovative wine, sake, and cocktail programs, collaborating with suppliers to curate unique beverage offerings.
• Design and execute creative lounge promotions, collaborations, and seasonal activations to drive traffic, revenue, and brand engagement.
• Inspire, mentor, and lead the team to focus on revenue growth and upselling opportunities that enhance guest dining and bar experiences.
• Partner with F&B Marketing to promote The Lounge, build the customer database, and position the space as a key destination.
• Be forward-thinking and innovative in operations, best practices, and service delivery.

Benefits

• 2 Hotel-wide social events a year including Employee Awards night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and Wellness treatments
• Opportunities to progress within our hotel and the wider portfolio
• Access to a suite of innovative and varied learning and project opportunities
• Exciting wellness and volunteering opportunities
• 28 days holiday (including bank holidays) which will increase through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts off all food and beverage
• Free meals whilst on duty