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Lounge Host - American Express Centurion lounge Terminal 3 Departures

Sodexo

Hounslow

On-site

Full time

18 days ago

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Job summary

Join a dynamic team as a Lounge Host at a prestigious lounge, where you'll provide exceptional customer service and maintain a welcoming environment. This role is perfect for those who thrive in fast-paced settings and enjoy working collaboratively to create memorable experiences for guests. With a focus on hospitality, you'll be part of a team that values relationship building and personal growth. If you're eager to learn and develop your skills in a vibrant atmosphere, this opportunity is for you.

Benefits

Employee benefits
Rewards and recognition

Qualifications

  • Knowledge of volume catering and food hygiene legislation.
  • Understanding of Health and Safety regulations.

Responsibilities

  • Provide outstanding customer service in food and beverage service.
  • Maintain lounge cleanliness and assist guests proactively.

Skills

Customer Service
Interpersonal Skills
Teamwork
Problem Solving

Job description

About the Role

Lounge Host at American Express Centurion lounge Terminal 3 Departures

We're experience makers.

And relationship builders.

And we're hiring.

Most people only dream of being at the most exclusive places or out-of-this world events. At Sodexo Live! you don't dream it, you live it every day. Here you'll grow your skills at the most celebrated events and venues alongside a team of hospitality professionals that work, celebrate, and make memories together. Because we're more than just waiters.

Be part of something greater.

Package Description

  • £13.25 hours per week
  • Mixed shift pattern: early (4:45-13:45), middle and late (13:00-22:00)
  • Any employee benefits, rewards and recognition.

Main Responsibilities

  • Provide outstanding customer service in all aspects of food and beverage service.
  • Load and maintain service counters with sufficient supplies.
  • Ensure the lounge seating area is clean, tidy, and arranged according to the lounge plan.
  • Maintain overall lounge cleanliness throughout operating hours.
  • Proactively assist guests with any needs or problems.
  • Work collaboratively as a team member to achieve lounge goals.

The Ideal Candidate

  • Knowledge of volume catering.
  • Understanding of Health and Safety legislation.
  • Understanding of Food Hygiene legislation.
  • Excellent team player with strong interpersonal skills.
  • A candidate who is ready to learn and develop.

If you are passionate about customer service and thrive in a fast-paced environment, we encourage you to apply!

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