Lounge Host

Haven; York and North Yorkshire; On-site; GBP 24,000 - 30,000; Full time

Job summary

Join Haven as an Owners Lounge Host at their largest holiday park in North Yorkshire. In this role, you will create a welcoming atmosphere and provide personalized service to holiday homeowners. Ideal candidates will have a passion for hospitality and a commitment to delivering exceptional guest experiences.

Benefits

Attractive pay with overtime opportunities

Inclusive, supportive work environment

Comprehensive training and ongoing support

Career development opportunities

Exclusive team perks up to 50% off on-park dining

Qualifications

• Friendly, personable, and confident in interacting with guests of all ages.
• Strong communication skills and a commitment to delivering excellent service.
• Ability to work independently and as part of a team.

Responsibilities

• Greet owners warmly, building rapport and ensuring a positive lounge experience.
• Assist with daily operations of the lounge, serving drinks and food.
• Provide information on events, helping owners make the most of their stay.

Skills

Communication

Customer Service

Teamwork

Education

Experience in hospitality or customer service

Job description

Haven North Yorkshire, England, United Kingdom

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Haven North Yorkshire, England, United Kingdom

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Join our team at Primrose Valley Haven’s largest holiday park situated along the magnificent North Yorkshire coast in Filey.

Primrose Valley, Near Filey, North Yorkshire YO14 9RF GBR

Job Details

Position: Owners Lounge Host

Type: Full Time / Part Time / Seasonal

Pay Rates: Up to £12.21 per hour depending on age

Join our One Great Team here at Haven as an Owners Lounge Host, where you’ll be dedicated to delivering exceptional experiences for our valued holiday homeowners in their exclusive lounge!

As an Owners' Lounge Host, you’ll play a key role in creating a welcoming and relaxing atmosphere for our owners, providing a personalised service and ensuring their visits are memorable. If you have a passion for hospitality and enjoy building connections, this role is ideal for you!

Key Responsibilities

• Greet owners warmly, building rapport and ensuring a positive lounge experience.
• Assist with daily operations of the lounge, including serving drinks and food, keeping the space clean and inviting.
• Provide information on events, activities, and amenities, helping owners make the most of their stay.
• Act as a point of contact for owner queries, offering friendly and efficient assistance.
• Support the owner services team in creating a sense of community within the owner’s lounge.
  
  

Requirements

• Experience in a hospitality or customer service role is beneficial.
• Friendly, personable, and confident in interacting with guests of all ages.
• Strong communication skills and a commitment to delivering excellent service.
• Ability to work independently and as part of a team, with a proactive approach.
• Flexible availability, including weekends, evenings and bank holidays.
  
  

Applicants must meet the minimum legal age of 18 to sell alcohol.

What We Offer

• Attractive pay with overtime opportunities.
• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
  
  

How To Apply

To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.

If you require any assistance or reasonable adjustments during the application process, please contact us at: [e-mail]

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Travel Arrangements

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