Lottery Development Officer

Trinity Hospice & Palliative Care Services; Bispham; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

38 days annual leave (pro rata)

Flexible working environment

Free on-site parking

Subsidised staff canteen

Learning and development opportunities

Job summary

Trinity Hospice & Palliative Care Services in Blackpool is looking for a motivated fundraiser to grow our weekly lottery and related prize draws. You’ll engage with supporters, recruit new players and work with volunteers to expand participation and loyalty.

You’ll develop campaigns, use data to identify growth opportunities and promote the lottery at events, while collaborating with fundraising, communications and supporter care colleagues. Flexible, home-working opportunities may apply.

Qualifications

• Experience engaging customers, supporters or members.
• Organised and able to manage multiple projects and priorities.
• Brings fresh ideas and a creative approach to growing income and participation.

Responsibilities

• Grow and develop Trinity Hospice’s weekly lottery and seasonal prize draws.
• Recruit new lottery players and help retain existing supporters.
• Work with external recruitment agencies and volunteers.
• Develop supporter engagement and stewardship campaigns.
• Use insight and performance data to identify opportunities for growth.
• Promote the lottery at events and within the community.
• Work closely with fundraising, communications and supporter care colleagues.
• Ensure lottery activity remains compliant with relevant legislation and best practice.

Skills

Relationship building

Customer experience

Organised

Creative thinking

IT skills

Driving licence

Job description

Location: Trinity Hospice, Blackpool, with some home working opportunities

Status: Permanent

Hours: 37 hours per week (part-time considered)

Every week, thousands of people support Trinity Hospice and Brian House Children’s Hospice through our hospice lottery. Their support helps fund specialist care, comfort and support for local patients and families facing life-limiting illness.

We’re looking for a motivated, creative and relationship-focused individual to help grow one of our most important fundraising income streams.

This is not just about managing a lottery. It’s about engaging with supporters, developing new ideas, growing participation, building loyalty and ensuring every player understands the difference their support makes. Our lottery and prize draws are a vital part of our fundraising portfolio, helping to generate significant income that directly supports hospice care across Blackpool, Fylde and Wyre.

Whether your experience comes from fundraising, sales, marketing, customer experience, membership schemes, account management or business development, we’d love to hear from you.

What you’ll be doing

• Growing and developing Trinity Hospice’s weekly lottery and seasonal prize draws
• Recruiting new lottery players and helping retain existing supporters
• Working with external recruitment agencies and volunteers
• Developing supporter engagement and stewardship campaigns
• Using insight and performance data to identify opportunities for growth
• Promoting the lottery at events and within the community
• Working closely with fundraising, communications and supporter care colleagues
• Ensuring lottery activity remains fully compliant with relevant legislation and best practice

What we’re looking for

You’ll be someone who:

• Enjoys building relationships and delivering excellent customer experiences
• Has experience engaging customers, supporters or members
• Is organised and able to manage multiple projects and priorities
• Brings fresh ideas and a creative approach to growing income and participation
• Is confident communicating with a wide range of people
• Takes ownership and is motivated by achieving results
• Has strong IT and database skills
• Holds a full driving licence with access to a vehicle

Fundraising experience is welcome but not essential. We recognise that great fundraising professionals come from many different backgrounds and are keen to hear from candidates who can demonstrate transferable skills and a passion for making a difference.

Why join Trinity Hospice?

At Trinity Hospice and Brian House Children’s Hospice, we support around 8,000 people every year through a wide range of services delivered both within our hospice and across the local community.

In return, you’ll receive:

• 38 days annual leave inclusive of bank holidays (pro rata)
• Flexible and supportive working environment
• Free on-site parking
• Subsidised staff canteen
• Learning and development opportunities

Most importantly, you’ll join a passionate organisation where every day your work will help ensure local patients and families receive the specialist care and support they need.

If you’re passionate about supporter engagement, income growth and delivering exceptional experiences, we’d love to hear from you.

95% of patients would recommend our services