Loss Prevention Officer - Victoria's Secret, Stratford

Next; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking a Loss Prevention Officer at Victoria's Secret in London. In this role, you will focus on enhancing store security, managing theft investigations, and building relationships with local authorities. Candidates with a customer-focused approach and the willingness to learn are encouraged to apply, as full training will be provided.

Qualifications

• Previous experience in a retail environment is preferred but not essential.
• Ability to remain calm under pressure and manage crisis situations effectively.

Responsibilities

• Responsible for all store security solutions and handling theft cases.
• Develop and maintain relationships with local police and assist in crime reduction initiatives.
• Train new staff on Loss Prevention disciplines.

Skills

Communication

Problem Solving

Teamwork

Job description

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Loss Prevention Officer - Victoria's Secret, Stratford, London

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Client:

Next

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f1ceb6e308df

Job Views:

28

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

As a Loss Prevention officer hereat Victoria’s Secret you’ll play a key part in the team, focussing on protecting people, product and property. Through liaising with the Senior Leadership team in store and your Line Manager you will own the Loss Prevention process in store and help map out its future, with the people and product at the core.

What’s in store for you…

• Open eyes and ears - Responsible for all store security solutions, supporting with internal investigations and handling theft cases with professionalism and discretion
• Relationship Management - You’ll develop and maintain great relationships with local police, assisting in the implementation of local crime reduction partnerships
• Tools for the trade - You will use all available security equipment and information to support the store by deterring, detecting and controlling any potential criminal activity through monitoring and identifying theft
• Train and engage - You will train new and even existing staff members in areas of Loss Prevention disciplines and engage with the Senior Leadership teams in store to keep Company Prevention Standards adhered to
• Sharing to inform - Keeping store teams and LPO team connected and informed of all Security policies and initiatives
• The voice of reason - You have the ability to remain calm and collected, no matter what is going on around you. People know you as communicative, respectful and proactive
• Safety doesn’t hurt - You deliver an effective visual deterrent in store, knowing, preempting and checking high risk areas, dealing with safety and security incidents
• Team Player - You are flexible, supportive and contributes to a positive working environment for all team members
• Fast for the win - you find energy working in a busy environment and your enthusiasm for change is infectious, your favourite thing to do is multitask, problem solve and collaborate with others to get things done
• Collaborate with purpose - You engage with purpose, collaborating with and developing with your peers
• Customer focussed - You keep the customer in mind with all activity, engaging where necessary
• You may or may not have previous experience within a retail environment, which while is preferred it is not essential as full training will be given

We are the specialist retailer of fashion-inspired signature lingerie, sleepwear, athleisure and swim, as well as award-winning prestige fragrances and body care. Our associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where we cherish our diversity.

While our job adverts outline ideal skills and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Victoria’s Secret and you can demonstrate an alignment with core parts of the role and our values, we would encourage you to apply.

If you are looking to become part of a fun and dynamic team then apply today and become part of one of the most iconic brands in the world!