Loss Prevention Officer Dartford

TK MAXX; Dartford; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking a Loss Prevention Officer to ensure the safety of customers and assets in a fast-paced retail environment. This role emphasizes customer service, conflict resolution, and effective communication skills. You will be a friendly presence at store entrances, helping to deter loss and maintain product security. With comprehensive training and support from a fun and caring team, this position offers a fulfilling opportunity for personal and professional growth. Join a thriving business that values diversity and offers a competitive salary and benefits package.

Benefits

Competitive Salary

Uniform Provided

Employee Assistance Program

Associate Discount

Service Awards

Qualifications

• Experience in a customer-facing role is ideal but not essential.
• Ability to remain calm and professional under pressure.

Responsibilities

• Support a positive customer experience as a visible presence.
• Focus on deterring loss while acting as an ambassador for loss prevention.
• Work closely with the store team to maintain product security.

Skills

Customer Service

Conflict Resolution

Communication Skills

Self-Motivation

Resilience

Job description

TJX is an exciting place to work, and we rely on our Associates to bring our business to life. We prioritize our open, collaborative culture and uphold values of honesty, integrity, and respect for each other.

At TJX Europe, every day offers new opportunities for growth, exploration, and achievement. You'll be part of a vibrant team that embraces diversity, fosters collaboration, and supports your development. Whether in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense—you'll find abundant opportunities to learn, thrive, and make an impact. Join our TJX team—a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Could you be one of our Loss Prevention Officers?

As the world's leading off-price retailer of clothing and homeware, we focus on putting our customers first. With thousands of stores worldwide, we aim to provide positive and memorable experiences for all.

As a Loss Prevention Officer, you'll help ensure the safety of our customers, associates, and assets. Experience in a customer-facing role, within a fast-paced retail environment or security role, is ideal but not essential.

In this role:

• You will support a positive customer experience by being a visible, friendly, approachable presence at store entrances.
• You will focus on deterring loss on the salesfloor while acting as an ambassador for loss prevention.
• You will work closely with the store team to maintain product security and deliver effective conflict resolution when needed.
• You should demonstrate the ability to remain calm and professional under pressure.
• You will need to be self-motivated, resilient, and driven to make a difference, with strong communication skills.

In return, you'll receive comprehensive training when you start.

Are we right for you?

We are committed to helping you develop your skills. Working within Loss Prevention will help you be at your best. You will be supported by our fun and caring team.

As a TJX Europe associate, you'll enjoy:

• Competitive Salary
• Uniform Provided
• Benefits supporting your mental, physical, and financial wellbeing, including access to an employee assistance program, associate discount, and service awards

Join us and be part of our thriving, growing European business filled with opportunities for growth and recognition. We are proud of our culture—working hard, having fun, and giving back to causes we care about.

This role will not only be enjoyable but also fulfilling.

While we celebrate our past successes, we are most excited about our future. We strive to provide opportunities for growth, recognition, and a competitive salary and benefits package. We welcome all applicants regardless of age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, and sexual orientation.

Address:

Unit 7/8D Prospect Place

Location:

EUR TK Maxx UK Store 272 - Dartford