Loss Prevention Officer

TJX Europe; Reading; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading off-price retailer in Reading is seeking a Loss Prevention Officer to support customer safety and security. You will be a friendly presence at the entrance, deter loss, and work with the store team to resolve conflicts. Ideal candidates demonstrate good communication skills and the ability to remain calm under pressure. Join a vibrant team dedicated to growth and development with benefits including a competitive salary and uniform provision.

Benefits

Competitive Salary

Uniform Provided

Comprehensive benefits package

Qualifications

• Experience in a customer-facing role is ideal but not essential.
• Ability to remain calm and professional under pressure.
• Self-motivated and resilient with great communication skills.

Responsibilities

• Support a positive customer experience at the entrance.
• Maintain security of products and assist with conflict resolution.
• Act as an approachable presence and deter loss on the sales floor.

Skills

Customer service skills

Calm under pressure

Strong communication

Job description

Could you be one of our Loss Prevention Officers?

As the world's leading off-price retailer of clothing and homeware, we're all about putting our customers first. With thousands of shops worldwide, we aim to provide a positive and memorable experience for all.

Working as a Loss Prevention Officer, you'll help to deliver our goal of keeping our customers, associates and assets safe. Experience of being in a customer facing role, within a fast-paced retail environment or security guard role is ideal but not essential.

In this role:

• You will be supporting a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors. You will be focused on deterring loss on the salesfloor whilst acting as an ambassador for the loss prevention function.
• You will work closely with the store team to maintain security of our product and together you will aim to deliver effective conflict resolution when required.
• You will need to demonstrate your ability to remain calm and professional under pressure.
• You will also be self-motivated, resilient and driven to make a difference with a natural ability to communicate.

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer.

We're all about helping you develop yourself. The skills you'll learn working within Loss Prevention will help you be at your best. Plus, you'll be surrounded by the support of our fun and caring team.

Benefits:

• Competitive Salary
• Uniform Provided
• Comprehensive package of benefits to support your mental, physical and financial wellbeing such as access to an employee assistance program, associate discount and service awards

Join us, and you'll be a part of our thriving, growing European business filled with opportunities for growth and recognition. We're proud of our culture, we work hard, have lots of fun, and give back to many causes we care about.

We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.