Loss Prevention Officer

Homesense; Malvern Hills, Altrincham; On-site; GBP 22,000 - 28,000; Part time

Job summary

Join a leading off-price retailer as a Loss Prevention Officer. You will ensure the safety of customers and assets while providing a positive shopping experience. This entry-level role offers training and benefits, focusing on customer service and security.

Benefits

Competitive Salary

Uniform Provided

Employee Assistance Program

Associate Discount

Service Awards

Qualifications

• Experience in a customer-facing role or security guard role is ideal.
• Ability to remain calm and professional under pressure.

Responsibilities

• Support a positive customer experience as a visible presence.
• Work with the store team to maintain product security.
• Deterring loss on the sales floor.

Skills

Customer Service

Conflict Resolution

Communication

Job description

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About Homesense

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Could you be one of our Loss Prevention Officers?

As the world's leading off-price retailer of clothing and homeware, we're all about putting our customers first. With thousands of shops worldwide, we aim to provide a positive and memorable experience for all.

Working as a Loss Prevention Officer, you'll help to deliver our goal of keeping our customers, associates, and assets safe. Experience of being in a customer-facing role, within a fast-paced retail environment or security guard role is ideal but not essential.

In This Role

• You will be supporting a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors. You will be focused on deterring loss on the salesfloor whilst acting as an ambassador for the loss prevention function.
• You will work closely with the store team to maintain security of our product and together you will aim to deliver effective conflict resolution when required.
• You will need to demonstrate your ability to remain calm and professional under pressure.
• You will also be self-motivated, resilient and driven to make a difference with a natural ability to communicate.

What We Offer

In return, you'll receive an in-depth programme of training when you start. As a TJX Europe associate, you'll enjoy:

• Competitive Salary
• Uniform Provided
• Benefits supporting your mental, physical, and financial wellbeing, including access to an employee assistance program, associate discount, and service awards

Join us and be part of our thriving European business filled with opportunities for growth and recognition. We’re proud of our culture, work hard, have fun, and give back to causes we care about.

This role will be one you won't just like but love. We are committed to providing opportunities for growth, recognition, and a competitive salary and benefits package. We consider all applicants for employment regardless of age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, and/or sexual orientation.

Address

Unit 4 Altrincham retail park George Richards Way Broadheath

Location

EUR Homesense UK Store 849 - Altrincham

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industry: Retail

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