Loss Prevention Officer

TK MAXX; Ipswich; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team as a Loss Prevention Officer at a leading off-price retailer. In this role, you will be the friendly face at store entrances, ensuring a positive customer experience while deterring loss and maintaining product security. With a commitment to your professional growth, the company offers comprehensive training and a supportive work environment. This is your chance to make an impact in a vibrant retail setting, where your contributions are recognized and valued. Be part of a culture that prioritizes integrity and respect, and enjoy benefits that enhance your wellbeing.

Benefits

Competitive Salary

Uniform Provided

Employee Assistance Program

Associate Discount

Service Awards

Qualifications

• Experience in a customer-facing role or security guard role is ideal but not essential.
• Excellent communication skills and ability to remain calm under pressure.

Responsibilities

• Support a positive customer experience at store entrances.
• Deterring loss while acting as an ambassador for loss prevention.
• Deliver effective conflict resolution when required.

Skills

Customer Service Skills

Conflict Resolution

Communication Skills

Self-motivation

Resilience

Job description

TJX is an exciting place to work, and we count on our Associates to bring our business to life. Staying true to our open, collaborative culture and values of honesty, integrity, and treating each other with dignity and respect is a top priority for us. TK Maxx

About TJX Europe

Every day offers new opportunities for growth, exploration, and achievement. Join our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether working in our Distribution Centers, Corporate Offices, or Retail Stores - TK Maxx & Homesense - you'll find abundant opportunities to learn, thrive, and make an impact. Join our Fortune 100 company and the world's leading off-price retailer.

Job Description

Could you be one of our Loss Prevention Officers?

As the world's leading off-price retailer of clothing and homeware, we're committed to putting our customers first. With thousands of stores worldwide, we aim to provide a positive and memorable experience for all.

In this role, you'll help deliver our goal of keeping our customers, associates, and assets safe. Experience in a customer-facing role within a fast-paced retail environment or security guard role is ideal but not essential.

Key Responsibilities

1. Support a positive customer experience by being a visible, friendly, approachable presence at store entrances.
2. Deterring loss on the salesfloor while acting as an ambassador for loss prevention.
3. Work closely with the store team to maintain product security.
4. Deliver effective conflict resolution when required.
5. Remain calm and professional under pressure.
6. Be self-motivated, resilient, and driven to make a difference with excellent communication skills.

Benefits and Development

We provide an in-depth training program when you start. As a TJX Europe associate, you'll enjoy benefits such as:

• Competitive Salary
• Uniform Provided
• Comprehensive wellbeing benefits, including access to an employee assistance program, associate discount, and service awards

Join us and be part of our thriving European business filled with opportunities for growth and recognition. We are proud of our culture, work hard, have fun, and support causes we care about.

Additional Information

This role will be based at:

1st Floor, The Buttermarket Centre, St Stephens Ln, Ipswich, EUR TK Maxx UK Store 140

We are committed to equal employment opportunity and consider all applicants without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.