Loss Prevention Auditor

Wren Kitchens; Barton-upon-Humber; On-site; GBP 25,000 - 35,000; Full time

Job summary

Wren Kitchens is seeking a quality assurance specialist to improve kitchen design processes. The role involves investigating error-free issues, collaborating with departments, and conducting quality checks before delivery. Ideal candidates will have exceptional design knowledge, strong communication skills, and attention to detail.

Qualifications

• Exceptional knowledge of kitchen and bedroom design and installation techniques.
• Strong understanding of guidelines and standards.
• Outstanding written and verbal communication skills.

Responsibilities

• Reduce designer error-free issue percentage.
• Investigate designer error-free issues.
• Handle calls from the customer service team.

Skills

Kitchen and bedroom design knowledge

Organizational skills

Communication skills

Attention to detail

Job description

About The Role

Thanks to our dedicated team, the Wren family, we are inspired to push limits and make a difference. With our exponential growth, we are seeking talented individuals to join us and continue our success story.

Responsibilities:

1. Reduce the designer error-free issue percentage.
2. Investigate all designer error-free issues to identify areas for improvement.
3. Collect data and identify trends in error-free issues for business improvements.
4. Handle calls from the customer service team to resolve customer issues.
5. Create presentation materials for cabinets and fronts highlighting suggested improvements.
6. Prepare presentations for showroom manager meetings to emphasize common errors.
7. Communicate effectively with internal departments during investigations.
8. Assist internal departments in data collation and refining automated compliance reports.
9. Observe manufacturing processes and collaborate with internal departments.
10. Conduct spot checks to ensure quality standards on orders before delivery.

About You

Candidate Requirements:

• Exceptional knowledge of kitchen and bedroom design and installation techniques.
• Strong understanding of guidelines and standards.
• Excellent organizational and time management skills.
• Outstanding communication skills, both written and verbal.
• Effective people management abilities.
• Attention to detail.

Applicants will be subject to a basic criminal record check from the Disclosure & Barring Service before employment is confirmed. A criminal record does not necessarily disqualify a candidate; each case is assessed individually.

About The Company

Wren Kitchens is passionate about our people and our kitchens. We have achieved significant milestones, including opening over 100 showrooms, launching in the USA, and winning multiple awards, including the UK's Number 1 place to work.

This success is driven by our team, the Wren family, who inspire us to push limits and make a difference. As we continue to grow, we seek incredible individuals to join our journey.

Location