Loss Adjuster/Loss Assessor

JR United Kingdom; Bath; Remote; GBP 40,000 - 60,000; Full time

Job summary

Morgan Clark, leader britannique des évaluateurs de sinistres, recherche des Loss Assessors pour gérer des réclamations de biens. Vous serez en charge de l'expérience du client tout en travaillant de manière autonome, avec un soutien de bureau. Les candidats doivent avoir une qualification CILA ou CII et au moins 5 ans d'expérience.

Benefits

Voiture de société

Progression de carrière claire

Qualifications

• Minimum 5 ans d'expérience dans l'industrie.
• Capacité à gérer de manière autonome un grand portefeuille de cas.
• Maturité professionnelle avec un excellent sens des relations.

Responsibilities

• Gérer les réclamations de biens résidentiels et commerciaux.
• Établir des relations de travail étroites avec les clients.
• Fournir des rapports complets après chaque visite.

Skills

Communication

Gestion de cas

Relations clients

Education

CILA ou CII qualification

Tools

Mobile phone

Laptop

Job description

Morgan Clark is the UK’s leading firm of Loss Assessors, established over 25 years ago by Phil Morgan and Tony Clark - both of whom remain actively involved in the business today.

We are proud to be the most respected name in the industry, built on integrity, trust, and outstanding client service. As well as being an established business, we are dynamic and have seen continual growth year on year, and are now looking for two exceptional Loss Assessors to join our expanding team.

About the Role

As a Loss Assessor with Morgan Clark, you’ll manage both residential and commercial property claims. You’ll assist policyholders throughout their insurance claim, attending site visits, liaising and negotiating with involved parties to secure a fair and timely settlement.

This is a home-based role, with the support of a dedicated back-office team. You'll have autonomy over your caseload while being part of a collaborative and supportive company.

Key Responsibilities

• Develop and maintain a close working relationship with customers, to promote customer satisfaction throughout every stage of the claim.
• Providing efficient, customer-focused and cost-effective service by managing claims from instruction to completion.
• You will be investigating and assessing residential and commercial property claims up to £1m.
• You will be responsible for full reports on each visit and diary management, dealing with your own caseload.

What We’re Looking For

• CILA or CII qualified (preferred)
• Full UK driving licence (essential)
• Minimum 5 years’ experience in the industry
• Strong communication skills, both written and verbal
• Ability to manage a large and varied caseload independently
• Excellent client relationship skills and a calm, professional manner
• Have a proven track record in managing relationships at all levels
• Methodical, conscientious, and adaptable — especially during surge periods

What We Offer

• Company car, mobile phone, and laptop
• Clear career progression within a growing, reputable company

If you feel you have the necessary skills and experience to be successful in this role, please apply attaching an up to date copy of your CV for consideration in the first instance.