Loss Adjuster

Sedgwick

Croydon

On-site

GBP 45,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Company car for work-related travel

Performance-related bonus

29 days holiday + bank holidays

Generous pension scheme

Discounted insurance cover

Employee Assistance Programme

Access to company shares and savings schemes

Paid volunteering days

Job summary

A prominent insurance firm in Croydon is looking for an experienced Major Loss Adjuster to manage high-value property claims. The role involves visiting clients, assessing damage, and ensuring smooth claim processes. Candidates should have experience in handling significant claims and strong communication skills. A competitive salary, company car, and various employee perks are offered.

Qualifications

Experience in managing claims independently from start to finish.
Confidence in handling claims up to and over £100,000.

Responsibilities

Visiting customers in person to assess and manage claims.
Handling high-value property damage claims.

Skills

Experience handling high-value or complex property claims

Strong communication and negotiation skills

Understanding of insurance principles

Knowledge of building practices

Education

Cert CII or Cert CILA (or equivalent)

Job description

Sedgwick Croydon, England, United Kingdom

4 days ago Be among the first 25 applicants

This range is provided by Sedgwick. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Job Title: Major Loss Adjuster – Domestic Property

Job Location: Croydon/South London, England (field-based and home working)

Job Type: Permanent

Your New Company:

Our client is a large insurance company that specialises in a variety of insurance products, with a strong emphasis on helping customers navigate the unexpected. With extensive experience and knowledge, their clients are the most important aspect of their business. Meeting these clients' needs is both rewarding and exceptional.

Your New Role:

We’re on the lookout for an experienced Loss Adjuster to join our client’s Major Loss team, helping people when they need it most.

You’ll be managing large and complex property insurance claims, supporting customers from the first visit through to settlement.

This is a home-based role, but you'll be out and about visiting customers across your designated patch, so you’ll need to live in the region, hold a full UK driving licence and be happy to drive about. A company car will be provided to make your travel easier.

What You’ll Be Doing:

Visiting customers in person to assess and manage high-value property damage claims
Handling each claim from start to finish, making sure the process is smooth, fair, and stress-free
Managing claims up to and over £100,000, depending on your experience
Using your technical expertise to make sure repairs and settlements are handled the right way
Writing clear and accurate reports and staying on top of current building regulations and insurance practices

Qualifications:

Experience handling high-value or complex property claims, ideally over £50,000
Confidence in managing claims independently from start to finish
Strong understanding of insurance principles, subrogation, and property reinstatement
Knowledge of building practices and repair tendering is a real advantage
Cert CII or Cert CILA (or equivalent qualification) is desired. If you're working towards Dip CII or Dip CILA, even better!
Great communication and negotiation skills, with a real focus on the customer

What You’ll Get: