Looking to get out of retail/hospitality into the office-

Anderson Recruitment Ltd; Cheltenham; On-site; GBP 22,000 - 27,000; Full time

Job summary

A dynamic estate agency in Cheltenham is seeking a full-time Administrator to support their Property Management team. No prior office experience is needed as full training will be provided. The ideal candidate will have strong organisational and communication skills. Opportunities for career growth and benefits include flexible hours, holidays, and industry qualifications.

Benefits

22 days annual leave + bank holidays

Longevity of service rewards

Corporate team building days

Enhanced Parental Leave

Industry qualifications paid for

Clear progression paths

Cycle to work

Pension scheme

Qualifications

• No previous office experience required; full training provided.
• Ideal for candidates from retail/leisure/hospitality industries.
• Must possess strong organisational and communication skills.

Responsibilities

• Support the Property Managers with day-to-day admin tasks.
• Maintain accurate records on property management software.
• Coordinate routine and emergency maintenance appointments.
• Communicate with tenants, contractors, and landlords.
• Process tenancy renewals and compliance documentation.
• Handle incoming queries and resolve issues appropriately.
• Schedule property visits and prepare reports.
• Assist the wider lettings team with general office admin.

Skills

Strong organisational skills

Communication skills

Job description

Overview

We currently have a rare opportunity to join an award winning, dynamic estate agency client of ours based in Cheltenham. They have offices in Gloucestershire & Worcestershire and currently have a brand new requirement for a full time Administrator to join their talented team. This role is to support the busy Property Management team in an administrative capacity, with excellent opportunities for growth and development. Tasks will vary but will include managing data entry, liaising with tenants and landlords, coordinating appointments, answering calls, and handling general office administration. If you are passionate about developing your career and would excel working within a supportive environment, then this could be the job for you. No previous office experience is required as full training will be provided. You could be from the retail/leisure/hospitality industry looking to get into the office environment and progress within an administration role. The company believe that their staff are the core of the business and therefore ensure they have an environment where their team feels valued providing support towards training and development as well as benefits including:

• 22 days annual leave + bank holidays rising with years of service + your Birthday off
• Longevity of service rewards and bonus
• Corporate team building days and events
• Additional gifted annual leave during the month of your wedding & Enhanced Parental Leave
• Industry qualifications (ARLA) and membership fees paid for
• Clear progression paths for career development
• Cycle to work
• Pension scheme

Responsibilities

• Support the Property Managers with day-to-day admin tasks across the portfolio
• Maintain accurate and up-to-date records on property management software
• Coordinate and book routine and emergency maintenance appointments
• Communicate with tenants, contractors, and landlords by phone and email
• Assist in processing tenancy renewals, deposit returns, and compliance documentation
• Handle incoming queries and ensure issues are directed or resolved appropriately
• Support with scheduling property visits and preparing follow-up reports
• General office administration to assist the wider lettings team

Requirements

• No previous office experience required; full training will be provided
• You could be from the retail/leisure/hospitality industry looking to get into the office environment and progress within an administration role
• Strong organisational and communication skills

Hours: Monday – Friday, 8:30am – 5:30pm (1 hour lunch break), flexible working hours can be discussed for the right person

Salary: Up to around £27k per annum – flexible / negotiable depending on experience