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An established industry player is seeking a Customer Care Assistant to join their team in Uxbridge. This role is vital in ensuring customer satisfaction and maintaining a welcoming environment. You will engage with customers, assist with their needs, and uphold high standards of cleanliness. The ideal candidate will possess excellent communication skills and a friendly demeanor, thriving in a fast-paced setting. With benefits like holiday pay and employee discounts, this position offers a great opportunity to be part of a respected brand committed to inclusivity and community values.
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Uxbridge, United Kingdom
Customer Service
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Yes
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4099a65f94ed
7
26.04.2025
10.06.2025
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Overview
McDonald's is one of the most recognised brands worldwide, known for its commitment to core values: Serve, Inclusion, Integrity, Community, and Family. We are dedicated to fostering a safe, respectful, and inclusive workplace, offering quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Your activities will include welcoming children, distributing balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in dining and toilet areas, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
In our fast-paced, high-energy environment, we seek individuals with a genuine smile, the ability to connect with customers, and make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. You should also be able to sustain high energy levels while working efficiently and productively.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.