London Stadium Opportunities (Hospitality Leaders)

Delaware North at London Stadium - Queen Elizabeth Olympic Park; Stratford-upon-Avon; On-site; GBP 80,000 - 100,000; Part time

Job summary

An exciting opportunity awaits at a premier venue in East London! Join a dynamic team at a leading hospitality provider, where your leadership skills will shine. As part of a collaborative environment, you’ll guide teams to deliver exceptional guest experiences during thrilling sporting events and concerts. With flexible part-time shifts and competitive pay, this role is perfect for those looking to make a significant impact while enjoying the vibrant atmosphere of a bustling stadium. Don’t miss your chance to be part of an unforgettable year of entertainment and hospitality!

Benefits

Competitive weekly pay

Flexible hours

Dynamic workplace experience

Qualifications

• 1-2 years experience in hospitality roles like supervisor or team leader.
• Strong knowledge of food and beverage industry standards.

Responsibilities

• Lead teams with a hands-on approach to operations.
• Elevate guest experiences through top-tier service.
• Ensure compliance with health and safety regulations.

Skills

Team Leadership

Customer Service Excellence

Operational Management

Food and Beverage Knowledge

Education

Experience in Hospitality

Job description

The opportunity

Delaware North UK is hiring Hospitality leaders at the incredible London Stadium, in Stratford, East London; we are eagerly preparing to kick off our next year of fun and entertainment, and you could have the operational passion, strong influence, and team guidance skills we are looking for.

With an electrifying 2025 underway, we cannot wait for our team members to elevate more atmospheres and guest experiences! We have upcoming sporting events from West Ham United in Premier League football, London Athletics Meet 2025, and Sellebrity Soccer still to come, as well as a homecoming performance at this prime location from East London music giants, Iron Maiden! Between serving up event day hospitality and non-event day conferences, there’s plenty of opportunity to buzz with excitement, where serving up East London’s finest hardly feels like work at all.

After wrapping up a thrilling 2024, the electric atmosphere’s shared at major sporting events, including Premier League and Cup football, Rugby Union Premiership, and the returning MLB London Series, has left a lasting impression we cannot wait to replicate, and bringing the stadium experiences to life again. Over the last few years, there has been no shortage of performances, with London Stadium hosting roaring nights of concerts from the Foo Fighters and Burna Boy in 2024, setting the stage for another summer of success. This energetic stadium has already seen Delaware North and esteemed guests cheering along to major events this year, so if you want to delight guests with us and drive dedicated hospitality teams to success, join our diverse team today.

With competitive weekly pay and flexible hours, choosing part-time shifts to suit your schedule and excitement for opportunities, it’s never been a better time to take a shot at your career. If you are looking to support our collaborative and vibrant teams for a year of excitement, and be the driving force behind outstanding dining experiences for our guests, apply to our leadership roles at London Stadium:

• Hospitality Manager
• Hospitality Bar Supervisor

Pay

The expected pay for this role is Starting From £15.75 / hour

What we offer

At Delaware North UK, you’ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We’re looking to create the future of hospitality, so if you’re ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet. As our team member, you’ll receive:

• Competitive weekly pay
• Flexible hours, choosing part-time shifts including evenings and weekends that suit your lifestyle
• Experience in a dynamic workplace with our most exciting year ahead hosting major sporting events and concerts in 2025, where it will be our biggest year yet, including West Ham United in Premier League football, UK Athletics Meet, Sam Fender, East London musical icons Iron Maiden taking the stage, and more!

Help us delight the world by applying today.

What will you do?

• Proactively lead teams, establishing a hands-on approach to the operation
• Guide and direct team members, developing a strong frontline, and promoting customer service excellence and efficiencies
• Elevate the guest experience, supporting team members to deliver top-tier service and satisfaction
• Effectively manage operation excellence, including inventory, staffing, and performance metrics
• Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence

More about you

• 1 – 2 years’ experience in a related role; hospitality supervisor, waiter, or team leader
• Experience supervising and leading small and large scale hospitality teams
• Knowledge of the Food Beverage industry, preferably within hospitality and catering environments