London SRE Engineering Manager - Multi-Cloud Reliability

ContentBuffer; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Competitive equity package

Flexible PTO including Winter Break

Parental leave

Job summary

Baseten is building its first SRE team in London to own the reliability of multi-cloud Kubernetes infrastructure. You will lead, coach, and grow engineers, defining on-call rotations, SLOs/SLIs, and incident response processes while collaborating with US SRE leadership.

You will drive architectural decisions, implement observability as code, and elevate the operational floor across Baseten’s fleet. Strong leadership, cloud, and incident management experience are essential.

Qualifications

• 4+ years of experience directly managing engineers in an SRE, cloud infrastructure, or platform engineering context.
• Hands-on Kubernetes experience with multi-cloud (EKS/GKE or similar).
• Strong background building scalable production infrastructure.
• Experience with observability tooling: metrics, logging, dashboards, alerting.
• IaC (Terraform, Helm) and GitOps workflows (Flux CD, ArgoCD).
• Incident response, post-mortems, and on-call rotations experience.
• Track record of recruiting and growing engineering talent.
• Strong written and verbal communication across time zones.

Responsibilities

• Recruit, hire, and grow Baseten’s first SRE team in London with 1:1 coaching and career development.
• Set clear performance expectations and foster ownership and accountability.
• Own reliability of multi-cloud Kubernetes infrastructure during team hours; incident response and post-mortems.
• Partner with SRE leadership in the US to design follow-the-sun on-call rotations and escalation paths.
• Serve as escalation point for major incidents and drive rapid resolution.
• Lead architectural discussions and translate reliability roadmap into priorities and milestones.
• Define and instrument SLOs/SLIs and build observability infrastructure as code.
• Create runbooks and automated mitigations from recurring failure patterns.
• Collaborate with engineering and product teams to raise operational floor and report progress to leadership.
• Ensure fleet health across clusters; remediate node failures with vendors and internal teams.
• Advise on tooling and architectural tradeoffs with bias against unnecessary complexity.

Skills

SRE leadership

Cloud infrastructure

Observability

On-call rotations

Stakeholder communication

Talent recruiting

Time zone collaboration

Learning ML infra

Tools

Kubernetes

Terraform

Helm

Flux CD

ArgoCD

Prometheus

Grafana

Loki

Job description

Baseten is building its first SRE team in London to own the reliability of multi-cloud Kubernetes infrastructure. You will lead, coach, and grow engineers, defining on-call rotations, SLOs/SLIs, and incident response processes while collaborating with US SRE leadership.

You will drive architectural decisions, implement observability as code, and elevate the operational floor across Baseten’s fleet. Strong leadership, cloud, and incident management experience are essential.