London - Head Receptionist

JKS Restaurants Ltd.; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

50% dining discount

Retail & takeaway discounts

Code App membership

Gym membership discount

Stream pay feature

Charity donations program

Employee assistance program

Financial advisory services

Wedding & new-born care package

Job summary

Trishna, part of JKS Restaurants, is seeking an experienced Head Receptionist to ensure a welcoming first impression and an exceptional guest experience, delivering Michelin Star standards from start to finish. You will be responsible for managing reservations and walk-ins to maximise covers during service, while coordinating with Concierge teams for guest requests.

Ideal candidates will have experience with SevenRooms (preferred) and be comfortable handling face-to-face, telephone and email

Qualifications

• Experience in front-of-house roles at a fine-dining or Michelin-starred restaurant.
• Strong communication and interpersonal skills with a professional, friendly demeanour.
• Ability to manage reservations, walk-ins and guest enquiries efficiently.

Responsibilities

• Greet guests and provide a warm, professional welcome.
• Manage reservations and walk-ins to maximise covers during service.
• Coordinate with Concierge teams to arrange bookings and special requests.
• Handle face-to-face, telephone and email queries politely and diplomatically.

Skills

Guest service

Reservations

Communication

SevenRooms

Tools

SevenRooms

Job description

The Restaurant

Trishna is a contemporary Indian restaurant with a focus on coastal cuisine from south west India. The wine list is constantly evolving, representing extraordinary examples from classic and emerging regions, each selected to pair with the diverse range of flavours found in the food.

The informal and pared back aesthetic of the interiors, offset with antique mirrors, marble table tops and original wooden panelling offer a sociable neighbourhood dining atmosphere, with terrace doors that open onto the street, creating a semi-alfresco ambience throughout the restaurant. Within the basement is a private dining room in informal and discrete surroundings with the wine cellar setting the backdrop.

Trishna has held a Michelin star since 2012, following the award of a Michelin Bib Gourmand in 2011.

The Position

We're looking for an experienced Head Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish.

If you have experience in the following, then we want to hear from you:

• Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom;
• Effectively managing reservations and walk-ins to maximise covers during service;
• Experience with SevenRooms (preferred);
• Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
• Working closely with the Concierge teams to coordinate guest requests, recommendations, bookings and special arrangements

Benefits

Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.

We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:

Treat Yourself

• Up to 50% off dining across JKS Restaurants
• Retail & Takeaway Discounts
• Code App Membership

Look After Yourself

• Discounted Gym Membership
• Stream – stream your pay earlier
• Company Donations for your involvement with Charities
• Employee Assistance Program
• Access to Financial Advice
• Wedding Gift & New-born Care Package - Celebrating your big occasions

Progress Yourself

• Access to our fantastic L&D Calendar
• A personalised learning & development plan to develop your skills and knowledge
• Career progression with a fast-growing, critically acclaimed restaurant group.

Be Yourself

• Employee referral scheme - paying up to £600 per referral
• Staff parties & long service awards

The Group

JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 8 Michelin stars, 6 Michelin Bib Gourmands, a restaurant ranked among the World’s 100 Best Restaurants, a spot in the Sunday Times Best 100 Places to Work 2025 and one of codes happiest places to work 2025

The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Ambassadors Clubhouse, Kitchen Table, Sabor, and Legado, along with cult favourites Hoppers, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi,

JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.