London-based Lloyd’s Bordereaux Operations Specialist

Ryan Specialty Group; Greater London; Sur place; GBP 29 000 - 38 000; Plein temps

Résumé du poste

Ryan Specialty Group in London is seeking an Operations Technician to support processing and administration of premium and bordereaux activity across MGUs and Coverholders in the Lloyd’s market. You will handle bordereaux reviews, data accuracy, and timely responses to queries.

The role requires strong Excel skills, keen attention to detail, and the ability to manage multiple workflows in a busy environment.

Qualifications

• Strong numerical, mathematical, and administrative skills.
• High level of accuracy and attention to detail.
• Confident user of Microsoft Office, with strong Excel capability.
• Ability to communicate clearly and effectively, both verbally and in writing.
• Proactive, motivated team player with the ability to work independently.
• Strong time management skills with the ability to prioritise and meet deadlines.
• Knowledge of Lloyd’s Market processes and Xchanging/Velonetic systems is highly advantageous.
• Experience using processing systems such as Brokasure is also beneficial.

Responsabilités

• Bordereaux Management: Review, verify, and distribute written and settlement bordereaux (bdx) for various Ryan Specialty MGUs and Coverholders.
• Maintain accurate written bordereaux files in line with Lloyd’s Market and internal requirements.
• Assist with identifying process issues, data discrepancies, or recurring queries and escalate appropriately.
• Queries & Operational Support: Manage, monitor, and respond to operational, bdx and premium‑related queries via shared inboxes and Teams channels.
• Act as a point of contact for operational email queries, providing timely and accurate responses or escalation where required.
• Liaise with Operational and Underwriting contacts for various MGUs to obtain and verify required information in support of bdx and processing related activities.
• Maintain and update the trackers for all bordereaux, premium, and operational issues, ensuring visibility and auditability.
• Binding Authority Agreement Support: Provide ad hoc operational support to the Binding Authority Administrator.
• Keep track of new and renewing binding authority agreements (binders) and liaise with team members to ensure relevant information is available.
• Support and facilitate binder setup across processing and other internal systems.
• Team & Department Support: Provide ad hoc support to Premium Processing, assist with workload management, and help during peak periods.
• Assist Finance with premium finance related queries.
• Attend internal and external meetings and contribute to discussions on operational performance and improvements.
• Administration & Record Management: File, manage, and maintain all documentation, records, and data entry in line with procedures and audit standards.
• Ensure data accuracy, completeness, and timely updating of systems and trackers.
• Undertake general administrative tasks as required to support the department.
• General: Play an active role within the team and undertake other duties as required to ensure efficient and compliant operations.

Connaissances

Excel proficiency

Attention to detail

Numerical skills

Communication skills

Time management

Independent worker

Outils

Brokasure

Xchanging

Velonetic

Description du poste

Ryan Specialty Group in London is seeking an Operations Technician to support processing and administration of premium and bordereaux activity across MGUs and Coverholders in the Lloyd’s market. You will handle bordereaux reviews, data accuracy, and timely responses to queries.

The role requires strong Excel skills, keen attention to detail, and the ability to manage multiple workflows in a busy environment.